Letsy L. Torres

ady9jt@r.postjobfree.com 305-***-**** Miami, FL

Objective

Looking for any position where I can fulfill my given tasks and make the work environment a better one. I would also like to ease customer’s troubles and provide excellent customer service. Experience

Mix and Match Cosmetics

Nov 2016 - Present

● Supervisor: supervise Smipack machines and Material handler: worked with a team to package and categorize merchandise, further increasing my communication skills and better learning how to organize myself and my work area for optimal efficiency.

Giocam

Sep 2017 – Dec 2018

● Assistant Manager: work closely with the CEO to ease work duties and create a smoother running operation by creating invoices, memos, and maintain an up-to-date inventory of all products, take orders, submit orders, file, and organize all CEO accounts.

Chicken Kitchen

Feb 2014 - Jun 2015

● Crew leader; as crew leader I gained experience in every position and managed the team to give customers the best service possible and assisted the crew with their positions to better the crew’s workflow.

● Cashier: took customers' orders and transmitted them to the kitchen as quickly and accurately, reasonably possible.

Yun Pharmacy

2013 - 2014

● Pharmacy technician; receptionist answering phone calls and speaking to patients, entering patient information on computer, billing, and filling

Pharma One

2012 - 2014

● Pharmacy technician; entering patient information on computer, billing, and filling J&LL Medical Equipment

2006 - 2011

● Manager: managed business plans, work schedules, customers, and worked with pharmacists to improve workflow to have all the patients’ medications ready beforehand for delivery or pickup.

● Pharmacy technician; speaking to patients, entering patient information into the system, billing, and filling. Chicken Kitchen

2005 - 2006

● Crew leader; as crew leader I gained experience in every position and managed the team to give customers the best service possible and assisted the crew with their positions to better the crew’s workflow.

● Cashier: took customers' orders and transmitted them to the kitchen as quickly and accurately, reasonably possible. Pollo Tropical

1996 - 2005

● Assistant Manager: supported the manager in performing management functions by assuring that all employees are working at their best and all customers are satisfied; through staffing, training, and the expansion of business plans.

● I would also manage the cash registers, food supply, work schedules, and any customer issue that may become present due to some form of misunderstanding or mistake assuring that said issue would be fixed and the customer will be content. PAGE 2

Skills

Leadership

● I am an experienced leader devoted to the tasks at hand with vigorous knowledge provided from my past

● I am also able to manage multiple tasks

● My communication skills allow me to convey information to my unit in order to complete all tasks to the best of my abilities

● I also have excellent decision-making skills

Education

Coldwell Banker Residential Real Estate

Real Estate Course

2002-2003

Miami Dade College

English Courses

1998-2000

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