Customer Service Accounts Payable

Jonathan Goins

Morristown, TN ady8yg@r.postjobfree.com 423-***-****

Work History

Admin Tech May 2023 - July 2023

CJ Design (Express Employment Contract)

Worked in depth with NetSuite and QuickBooks

Daily duties included Accounts payable, Procurement, creating product labels, checking and sending mail, checking status of orders, worked with excel and IT vendor

12/22 -4/23

In pursuit of an IT position but did not find one during this time

Network Administrator 2016 - November 2022

COMMERCIAL BANK March

Harrogate, TN

Monitor our database system through Core Director

Work with users continually whether it be unlocking passwords, assisting by imparting knowledge of the system

Assist at times with tape operation and devices

Use computers for various applications such as data base management or word processing

Assist in maintaining networks and related computing environments

Confer with network users about how to solve existing system problems

Research technologies by attending seminars and courses administered through Bankers Academy

Work with vendors to facilitate service to bank computers

Customer service skills and ability to operate independently

PC troubleshooting experience

Hands-on desktop support of hardware and related software - Windows, Mac OS, Microsoft Office, and peripheral/printer support.

Experience working with VMware or similar, primarily in a support role also able to identify and resolve issues with using virtual machines and remoting in to different devices

Basic networking skills - understanding of LAN/WAN, routers + switches, identifying issues with network printers and peripherals.

Mig Welder April 2011 - March 2016

Lear Corporation

Morristown, TN

Operated a robotic welding machine in a fast-paced production environment

Parts are placed in a jig on the machine then the parts are rotated to the side of the machine in which robots weld the parts

While those parts are being welded on the other side, I am loading more parts to be welded once the others have completed

Responsible for changing the weld tips and housekeeping

Minor troubleshooting is involved as well

Accomplishments

H2 level operator when I began at Lear and was promoted to an H6 Robot Welder.

Participated in Green Belt training

Skills Used: Spot welding, production work, quality control.

Sr. Peripheral Operator June 1997 - November 2009

Travelers Insurance

Norcross, GA

Worked in the tape operations department where I monitored data storage

Devices where Cisco servers, HP and Dell servers

Performed maintenance on servers ranging from changing a motherboard to a drive, dimm, power supply

Installed fiber optic and copper cable

Hyperthreading servers when needed

Loaded disaster recovery 8 gig tapes into a storage Tek SL 8500 silo and monitored its activity

Operated Pitney Bowes inserter and sorter machines

8+ years worked in the inventory/supply department

Kept the balance of the inventory on physical inventory control system

Signed for all incoming products and stocked the work room floors and delivered the incoming mail

Accomplishments

Began as a peripheral operator became a Sr. Peripheral Operator

Received my HP and Dell certification

Performed the duties of server maintenance and performed network administrator duties.

Education

Walter’s State Community College 1990 – 1992

Morristown, TN

Some college in Business

Georgia Perimeter College-Clarkston, GA 1997 – 1998

Certifications

HP Blade Server Certification

Dell Server Certification

NetSuite

QuickBooks

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