Supply Chain Customer Service

Grayson Gulley

559-***-**** ady7c1@r.postjobfree.com 12229 N Via Villa Rosa, Clovis, CA, 93619 https://www.linkedin.com/in/grayson-gulley-026b94193 EDUCATION

Michigan State University, Broad College of Business, East Lansing, MI August 2019-May 2023 Bachelors of Arts, Supply Chain Management

GPA: 3.50/4.00

Dean's List: 6 Semesters

Honors College Student

EXPERIENCE

Amazon, Lansing, MI

Operations Manager Intern May-August 2022

● Studied how the largest online retailer in the world ran its fulfillment and delivery networks

● Led and trained a team of 90 associates with the daily goal to induct, sort, and stow incoming packages from fulfillment centers in time for dispatching trucks to ensure on time last mile delivery

● Developed performance goals and targets to achieve customer demand and ensure accuracy and quality

● Created an incentive program that effectively increased production, reducing the amount of workers needed

Delicato Family Wines, Manteca, CA

Supply Chain Analyst Intern May-August 2021

● Learned how the fourth largest winery in the U.S. operates its end to end supply chain

● Utilized Microsoft Excel, S&P, and SQL to analyze data for demand forecasting and scheduling

● Monitored inventory levels based on materials on hand and quality control for accurate procurement replenishment

Allstate Insurance, Fresno, CA May-August 2020

Customer Service Intern

● Established and maintained strong relationships with customers

● Answered and assured any questions to ensure quality customer care

● Processed customer payments and took action wherever I was needed HONORS & ACTIVITIES

MSU Golden Key(top 15% of MSU academic scholars), Member August 2019-Present National Society of Collegiate Scholars, Member August 2019-Present Multicultural Business Students, Member August 2019-Present Sigma Nu Philanthropy Committee, Member December 2021-August 2022 Summer Business Institute, Member June 2019

Red Cross Blood Drive, Host September 2021

Throw for Veterans fundraiser, Volunteer October 2019 Broncos Boys Basketball team, Coach April 2015-2019

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