RANDY J. HANNEY

SENIOR PARTS/LOGISTICS MANAGER

832-***-****

ady4wc@r.postjobfree.com

SUMMARY

Seek a challenging management position to utilize my excellent communication, organizational skills and expertise in the areas of parts sales management, warehouse management, planning, budgeting, forecasting, heavy equipment service, customer service, logistics, marketing, 6 Sigma, lean manufacturing and safety.

PROFESSIONAL EXPERIENCE

CATERPILLAR, PEORIA, IL MARCH 2023 - PRESENT

Logistics Operations Manager

●Responsible for creating and maintaining a positive Safety and Employee Engagement Culture

●Responsible for managing all Outbound Shipping Operations for Morton Parts Distribution Center

●Responsible for training, developing, and mentoring, all personnel issues, and performance evaluation of 200+ subordinates

●Responsible for input to the facility business plans including preparation of manpower, capital, and expense budgets

●Monitoring and reporting key performance criteria daily, weekly, and monthly

●Developing medium term strategic plans and direction

●Responsible for environmental compliance

●Training and development direct and extended team

TESLA GIGAFACTORY, AUSTIN, TX MAY 2021 - MARCH 2023

Facilities Warehouse Manager

●Set up and manage Facilities Spare Parts Inventory and inventory control system for the Gigafactory.

●Actively work with the other Facilities team members and OEMs to identify appropriate levels of min and max material inventory levels,

●Organize logical parts identification and storage, regularly audit these levels and interact with external vendors and internal procurement personnel.

●Match completed work orders to invoices for accounts payable.

●Develop and update the Facilities budget tracker

●Cross-reference equipment manufacturer’s part numbers with vendor part/item numbers.

●Setup bins, shelving and organize storage tracking system for all Facilities spare parts.

●Own the organizing and maintaining of purchase orders, work requests and associated files.

●Understand and apply 5S methodology in workspaces and processes to increase efficiency and safety.

JOHNSON CONTROLS, HOUSTON, TX AUGUST 2017 – MAY 2021

Senior Parts Manager

Responsibilities include Planned and executed the initial start-up of two new Parts Hub locations in Houston, TX and New Orleans, LA. Manage the company’s OEM Parts Department by ensuring all Annual Operating Sales Goals, Safety Goals, Customer Satisfaction, Employee Development, and Profitable Growth Goals are overachieved.

•Introduced new ERP parts management system providing the capability to implement 100% inventory control and just in time invoicing while eliminating paper written operating procedures for 2 new locations.

•Managing two parts hub locations P&L.

•Exceeding all parts sales goals by minimum 15% growth over previous fiscal year with 30% gross margin increases.

•Managing internal Accounts Receivables, Accounts Payable, Order Processing, Purchasing, Inventory Control, Customer Service and all other aspects of parts business.

•Introduced and implemented new phone system with call tree and provided the capability to measure standard call metrics to ensure customer satisfaction.

•Participating in planning of near future new parts locations to adequately supply our growing client parts and service supply needs.

•Managed the execution of warehouse restructuring including bin location labeling, parts relocation for better efficiency, parts picking accuracy and inventory control.

•Managing parts procurement to ensure stocking levels, order fill rates, and inventory turns are at highest levels.

•Participating in marketing strategy for newly renovated storefront to support our overall customer experience.

•Responsible for hiring, training and providing leadership and growth opportunities for Parts Team members as well as implementing and maintaining a safe work environment.

LIUGONG CONSTRUCTION MACHINERY, KATY, TX AUGUST 2015 –AUGUST 2017

Parts Manager North America/Aftermarket Sales Manager

Responsibilities include Managed the parts, service, procurement, and warehouse department operations and personnel.

•Managed North America parts P&L, logistic performance, staff development, fill rates, turn rates and overall KPI as defined by management.

•Manage Supply Chain parts operations as well as provide parts training to the dealer network.

•Facilitated departmental reports such as back order, fill ratio, inventory orders, warranty claims etc.

•Lead and implemented the installation of Hanel Lean Lift Automated Storage System to improve warehouse space. This system improved parts picking accuracy and efficiency, cut labor and equipment rental cost and provided a safer work environment.

•Provided complete cross training of the LiuGong/Dressta products and assisted in the development of new software to support all products.

•Assisted with parts technical as well as superior follow-up and communications for dealers and internal service personnel.

•Developed marketing plans, stocking incentives and other initiatives to grow the parts business and provide superior After Sales support.

•Researched and recommended the proper parts, solved parts technical issues and work with staff in overseas offices to build a better dealer parts/support network for our end users.

•Overseeing departmental receiving, stocking, picking and shipping functions to the highest standard.

•Developed, motivated and assist all direct report employees.

•Provided quick and timely responses to sales, service and dealer’s parts requests.

•Provided various inventory reports to maintain the proper inventory levels.

•Developed promotions and pricing matrix to achieve market demands and corporate initiatives.

•Built systems and processes for inventory control and parts management best practices.

CATERPILLAR, VICTORIA, TX MAY 2011 - AUGUST 2015

Distribution Supervisor III

Responsibilities included: Supervise a staff of 30+ logistics/parts employees for the overall goal of providing excellent service to the client in support of construction machinery production, inventory control, and production of sub-assemblies. Managed the implementation of lean manufacturing processes, 5 S control and 6 Sigma process improvements.

•Lead the creation, implementation and training of standard work production procedures and continuous improvement projects. Took aggressive action to eliminate safety hazards in work areas and perform SS audits daily.

•Determined/deployed actions required to maintain velocity, efficiency and quality in work areas: Implementing, Lean Manufacturing, 6 Sigma, Internal Certification processes.

•Held MACH I SAP Power User Status for the Production/Logistics Team overall.

•Conducted root cause analysis and drive corrective action projects to drive continuous improvement.

•Supervised all POU (point of use) areas in manufacturing facility including subassembly areas as well as main assembly lines.

•Worked closely with parts supply chain group to ensure the timely arrival of needed parts and materials.

•Traveled internationally (Japan) to obtain ideas for the development of Manufacturing and Logistics processes and procedures for a successful facility start-up.

•Increased production efficiency through continuous improvement projects and waste elimination.

•Audited and reported all Safety, Quality, Standard work, Productivity and Logistic metrics.

•Supervised sub-assembly areas for production and manufacturing of hydraulic excavators.

•Performed quality inspections of finished goods and products.

MUSTANG CATERPILLAR, HOUSTON, TX NOVEMBER 2008 -MAY 2011

Service Supervisor

Responsibilities included: Supervised a staff of twelve employees for the overall goal of maintaining productive and profitable Caterpillar Production/Service repair shops. Gained full operational understanding of Caterpillar's business and product lines and production procedures.

•Supervised: Engine, Undercarriage, Transmission Component Rebuild, and Production Weld Manufacturing Shop

•Sold CAT certified parts at the parts counter and generated parts orders. Prepared service and parts quotes, obtained knowledge of the way parts are ordered, processed, shipped and received for internal production/repair shops and external customers.

•Managed: Oil Analysis (SOS) lab. Interpreted engine and hydraulic oil samples as well as glycol and fuel samples.

•Obtained CAT PARTS PRO status. Developed understanding of production procedures, warranty operations, export parts operations, technical communications, inventory control, field service operations and customer relations.

•Supervised 12 service employees in manufacturing and production areas. Performed performance evaluations.

•Maintained and managed all weld, manufacturing repairs jobs and ensured safety as priority.

•Ensured all parts and equipment were available and inspected for all shop repair needs.

•Prepared all repair quotes including required parts and labor rates for disbursement to salespersons and customers.

•Conducted daily safety meetings and ensured a safe work environment at all times.

•Worked closely with sales teams and CAT representatives for all warranty repairs and parts repairs or defects.

STEWART & STEVENSON, HOUSTON, TX JUNE 2007 -NOVEMBER 2008

Heavy Equipment Account Specialist

Responsibilities included: Maintain local and international accounts in excess of $3m by ensuring customer accounts and request fulfilled in a timely manner.

•Managed accounts by selling heavy duty replacement engine and transmission parts for multiple product lines including: Detroit Diesel, Mercedes Benz, Deutz Diesel, Allison Transmission and EMD engines.

•Develop and maintain existing client base, vendors and company partners to facilitate sales and service of clients

•Provide customized product information based on client needs and unique productivity goals

•Oversee client billing terms, sales orders, and credit authorizations for existing, future and past sales

•Maintain equipment inventory control log and re-stock procedures in coordination with procurement department

SERVICE TRANSPORT COMPANY, HOUSTON, TX FEB 2005 -MAY 2007

Parts Department Manager

Responsibilities included: Managing warehousing, transportation systems, shipping and receiving, and transportation of controlled equipment parts

•Supervised a staff of five by providing direction to order and maintain inventories

•Performed weekly productivity and safety meetings to address MSDS data, VMRS codes, product warranty terms and weekly productivity goals

•Maintained fleet maintenance software system and $750,000 parts inventory report logs

•Serviced special 300 unit tractor-trailer division through additional customer care efforts

•Reduced spending and shrinkage 30% by implementing parts tracking procedures

•Learned parts ordering systems for: International Trucks, Freightliner Trucks, and Cummins Diesel.

SOUTHWEST FLEET SERVICE, HOUSTON, TX DEC 2002 -FEB 2005

Parts Department Manager

Responsibilities included: Identifying efficient and cost-effective processes to obtain inventory goods and services through vendor-based and on-line integrated procurement efforts

•Purchased and supplied tractor-trailer parts for multiple repair facilities

•Re-ordered, stocked and maintained parts inventory

•Review purchase orders, repair estimates and vendor quotes

•Maintained internal and external communications related to parts procurement procedures

•Assisted in exceeding quarterly operational goals by 7-10%

ALLIED DISCOUNT TIRE & BRAKE, BATON ROUGE, LA OCT 1997- DEC 2002

Assistant Store Manager

Responsibilities included: Providing excellent customer service and product information to consumers and supervising a retail staff of 12 employees

•Develop and maintain strong working relationships with clients, vendors and staff

•Maintained tire and accessory inventories

•Responsible for employee payroll, shipping & receiving and daily banking procedures

•Successfully set records surpassing local area stores

EDUCATION / CERTIFICATION

Southern University, 1992-1994 Texas Southern University 1988-1992

Bachelors of Science in Business Management

SKILLS

Microsoft Office (Word, Excel, PowerPoint, Outlook) Assertive, self-motivated, goal-oriented, organized and efficient

J.D.Edwards Management System Transman Fleet Maintenance System DBS Interface System/SIS/Sims I/EPIX

Kronos

DIS

SAP /MACHI Power User

Member of National King Solomon Lodge #21 AF&AM

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