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Customer Service High School

Location:
Maryville, TN
Posted:
August 22, 2023

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Resume:

Thomas Kevin Hudnall

ady4qq@r.postjobfree.com **** University Boulevard Apt.F5, Kingsport TN 37660

423-***-****

Objective

I am a very energetic and self motivated visionary with a varied background in purchasing, accounting, analytics, finance, manufacturing, teaching, and customer relations seeking a position that uses these skills to the highest degree. Being a team player, I also keep my focus and intensity as an individual seeking the best results and to maintain integrity.

Experience

Buyer, Mundet Tennessee Inc., Surgoinsville TN – 2022 - Present

Issue purchase order with approval to vendor with items and their specifics included.

Meet with potential vendors involving future business relations and if they have potential, set them up on terms.

Negotiate the price of parts and or service to catch cost breaks.

Order and supply MRO with what they need based on priority.

Order parts and supplies for the production machines.

Keep track of cost saving that involve price comparisons, negotiating, competitive bids, etc.

Work closely with the purchasing manager to collaborate ideas and resolve any purchasing issues

Compare invoices with POs that has been entered in Infor

Create and keep track of POs in our ERP system which is Infor.

Determine the best method to calculate MRP through Infor and by communicating with fellow employees.

Take physical inventory of raw materials to compare with Spec and Infor to make the necessary adjustments and note orders to me made for production.

Check Brenntag tank PI tags in order to note and to predict usage of chemicals.

Coordinate with managers from different departments (production, raw materials, etc.) to keep up with and anticipate what is needed for daily production of the product.

Special Education Instructor, Kingsport City Schools, Kingsport TN – 2020-2022

One on one with special needs student with autism.

Proficient in the many computer programs on the student chrome book in order to better teach the student the topic at hand.

Communicate with and keep the student focused on the task at hand.

Hands on teaching the student on the material being covered by using the guidelines instructed by the teacher.

During the math block, assist in tutoring and explaining methods to students that struggle.

Trained and assist with complications of behavioral students throughout the school.

In charge of before school early arrival students and organized physical fitness games for them.

Created a running program for the students after school.

Observed certain special needs students during lunch time to make sure safety instilled to prevent choking hazards.

Raw Materials Accounting Clerk, Domtar Mill, Kingsport, TN – 2015-2020

Gather chemical receipts, check railcars, search for chemical totes, and any physical evidence shipments have been delivered from around the mill and enter the information into SAP

Keep track of chemical usage throughout the mill and make predictions of future usage

Calculate mill wide chemical, pulp, and starch inventory at the end of the month and record in a spreadsheet to configure consumption

Attend meetings throughout the mill so I can get a better understanding of chemical/pulp usage and maintenance costs.

Prepare chemical consumption spreadsheets to be presented to corporate at the end of the month

Update spreadsheets to inform different departments of the price of chemicals per ton of paper and pulp produced

Analyze various trends of consumption through different time frames (years, months, weeks, etc.)

Pay company’s utility and freight bills. Red flag and notify the leadership team if there is high utility usage and/or high freight/demurrage

Crosstrain in other departments to better understand the link between them

Communicate and exchange important information with a variety of employees throughout the mill

Contribute to the accounting department’s 25 year safety streak.

Dobyns-Bennett High School Cross Country/Track Distance Coach – 2015-2018

Organize and lead high school distance sports program

Teach values of competitive sports

Design workouts to develop athletes to their potential

Set up and organize competitive meets

Utility/Plant Service, Domtar Converting Center, Ridgefields, TN – 2014-2015

Load pads with rolls and prepare rolls of paper to be processed through the sheeter

Assisting in product order change

Unload paper roll, pallet, and materials from truck

Load trucks according to product order

Moving ready product from process line to warehouse

Keep constant quality assurance before and after converting rolls to final product

Maintain a safe and clean environment

Server, Riverfront Seafood Company, Kingsport, TN – 2011-2014

Customer service and satisfaction

Ensure quality representation and customer relation to maintain repeat business

Internship, Integrity Capital Management, Kingsport, TN - 2012

Sourcing, re-organizing, and updating customer data base

Learning financial software such as Monte Carlo

Assist with presentation for clientele

Education

East Tennessee State University; Johnson City, TN – May 2013

Bachelor’s of Science: Mathematics

Emphasis in Statistics

Undergraduate research in heavy-tailed distributions

Skills

Proficient in computer programs such as Infor, Excel, SAP, Microsoft Word, and Powerpoint

Studied computer programs Monte Carlo, R, Minitab, Python, and SAS.

Certified in Utility and Plant Service at Domtar Converting center

Excellent oral and written communication

Experience with client service and working in a team environment

Multi-task developed in every job performed

Lead an organized high school competitive team to success

Highlights

Developed multiple strategies to make my job more efficient

Obtained working knowledge of chemical and utility usage throughout the mill

Successfully trained three employees in my position within first three months of work at Domtar Converting

Established a large repeat customer base while working at Riverfront Seafood Company

Completed first project efficiently within the first month of internship at Integrity Capital Management



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