Brandy Clair

*** **** ****** ** *** A

Phone: 760-***-****

Email: ady3w0@r.postjobfree.com

Objective

Obtain a position in a people-oriented organization where I can maximize my customer service experience in a challenging environment to achieve corporate goals.

Highlights and Qualifications

Ability to handle diverse job responsibilities proficiently, ability to effectively coordinate multiple tasks, accustomed to a fast paced environment, adhere to company standards and policies, detail oriented with a strong work ethic, dedicated to quality in service, product, and professionalism, expertise in anticipating and responding to customer needs, knowledge of customer service and sales in retail environment, and a self-starter, take initiative to ensure the job gets done properly and efficiently. Skill and ability to compile, gather, assemble, organize, consolidate and analyze personal data. Ability to maintain various types of records and reports that require accuracy. Ability to establish and maintain effective relationships with employees and managers and gain cooperation. Ability to communicate and deal with others effectively and cooperatively. Ability to operate computer with accuracy and efficiently as well as follow verbal and written instructions.

Employment History

Paraprofessional

09/2022-Present

Sierra Sands School District /Site-James Monroe Middle School 340 West Church St Ridgecrest, Ca

Job Duties:

Worked with individual students or small groups of students to reinforce learning of materials or skills initially introduced and outlined by certified staff.

Assisted the certified staff in devising special strategies for reinforcing learning materials and skills based on a sympathetic understanding of individual students, their needs, interests, and abilities.

Assisted the certified teacher with instructing and supervising children in classroom activities, especially students identified as moderate to severely disabled.

Worked with individual children or small groups of children to reinforce skills initially introduced by the certified teacher.

Assisted the certified teacher in devising and implementing special strategies for reinforcing skills based on the special needs and abilities of each child.

Continuously monitored children to ensure safety at all times.

Communicated with parents about daily classroom routines, expectations, policies, and incidents that have been recorded on site.

Assistant Recreation Program Manager

12/2020-6/2021

MWR Community Recreation Center NAWS China Lake 1 Administration Circle China Lake, Ca 93555

Job Duties:

●Provide customer service, information and support of Community Recreation programs and activities.

●Check patron eligibility to ensure authorized use of recreation facilities, resources and equipment.

●Provide information about activities and program offerings, opening and closing facilities, ordering and restocking supplies, and preparing snack bar menu items or prepackaged retail items.

●Collect fees from customers associated with sales of tickets, retail and rental items, as well as from classes, trips, and various other Community Recreation programs using Point of Sales (POS) and computer programs.

●Accountable for the accuracy of daily sales transactions and completes a Daily Activity Report (DAR) at the end of every shift.

●Assist in processing customer Internet registrations (i.e. Net Near You), initial log-ins and event registrations.

●Check Community Recreation equipment and resources in and out, collect applicable rental fees, inventories items and completes inspections upon return.

●Notify supervisor or program lead if damage or loss has occurred.

●Ensure all rental or check-out forms are properly completed and reservation and checkout procedures are followed.

●Conduct inventory, maintain inventory controls and maintain equipment for proper accountability of program equipment and resources.

●Assist in administering traditional and non-traditional workshops, clinics and events in a variety of leisure and recreation skills subject areas, in tune with offerings popular in the local area, including but not limited to camping, cycling, sailing, backpacking, canoeing, snow skiing, hiking and water sports.

●Provide recreation experiences related to leisure skill sets in the form of day and weekend trips.

●Assist in day-to-day administration of multiple programs to which assigned. Tasks include submission of event after-action reports, patronage data collection and entering program data.

●Perform inventory of various types of equipment, retail goods, supplies and items deemed to have cash value.

●Perform administrative duties, all of which are accomplished through a variety of means, including computer software programs which track resource inventories, patron usage/comments, and program standards metrics.

●Assist with recruitment, training and scheduling of Community Recreation staff.

●Actively support the command statement on adherence to EEO principles and policies.

●Assists in the planning, coordinating, publicizing, marketing and execution of MWR programs and special events.

●Perform entertainment and promotion scheduling.

●Assist in updating of electronic and multi-media support tools, as needed.

●Seeks ways to promote MWR facilities and events through outreach opportunities on base.

●Promote use of recreational E-reading resources available through online MWR Library Program resources.

●Develop working partnerships with both on base and off base organizations (park districts, forest preserve, clubs, special interest groups, etc.) to support and benefit MWR programs.

●Perform community outreach to assist in the development of contacts.

●Assist in the creation of professional proposals, execution of agreements and follow-up.

●Research and provide information and referral for a variety of recreational opportunities for individuals/families on and off the base.

●Adhere to NAVMED P-5010 sanitation requirements.

●Initiate and follow up on maintenance trouble calls to get equipment/facility issues resolved.

●Provide support for Community Recreation event set up and break down.

● Perform other duties as assigned.

Assistant Recreation Program Manager

1/2020-12/2020 MWR Hall Memorial Lanes NAWS China Lake 1 Administration Circle China Lake, Ca 93555

Job Duties:

●Performs and/or assists in the operation of the recreation activity based on established policies, and program standards.

●Carried out assigned phases of designated activity applying an understanding of the interest and needs of program patrons.

●Typical assignments include: establishing schedules of events; applying rules and regulations in supervising assigned youth patrons in indoor and outdoor activities; setting up gymnasiums and playing fields for sports events; scheduling and conducting tours and field trips.

●Demonstrated procedures common to the activities, and instructs in the use of related equipment.

●Conducts instructional classes in the recreational area.

●Planned and coordinated details of recreational activities and maintained related supplies.

●Assisted in planning, scheduling, and publicizing various activities to attract and motivate patrons.

●Oversaw sale of retail items associated with activities.

●Ensured adherence to safety rules and regulations compliant to Navy standards. ● Performed other related duties assigned.

Assistant Recreation Program Manager

4/2016-1/2020 MWR Liberty Center NAWS China Lake 1 Administration Circle China Lake, Ca 93555

Job Duties:

●Provide exceptional service and support to Service Members in all aspects of recreation with primary duties of programming leisure time activities and events such as:

tournaments, trips and outings, special events, classes, leisure skills to enhance the quality of life aboard NAWS China Lake.

●Promote events and the facility by preparing and displaying promotional materials and promoting and encouraging impeccable patron relations.

●Cash Handling and deposit drops. Assist with the DAR ( Daily Activity Report) ● Inventory Control of all assets, equipment usage and utilization.

●Manage front desk and staff and ensure all equipment is up to date and inform management of reports as well as assist with KRONOS timekeeping and scheduling when needed.

●Responsible for introducing, cultivating, planning, tailoring, promoting, completing and evaluating all facets of the China Lake Single Sailor Program.

●Assist in preparing records for sign-up sheets for facility events including after action reports and activity plans.

●Assist in maintaining daily facility cleanliness, inspections and inventory by implementing a cleaning standard that has enabled Liberty to accommodate short notice visits from naval dignitaries.

Training

2013 to Present: Star Service, Cash Handling, Food Handling Instructor (18 Hour), ESSAMS,

Kronos, CPR/AED First Aid, Coaching for Exceptional Customer Service, Hallmarks for

Supervisory Success, Microsoft 2013, Outlook, Excel, Cyber Awareness, Anti-terrorism, CARE

Instructor (Controlling Alcohol Risks Effectively), Transaction Handling 2021, Ethics Training 2021, Buy America Act Training 2021

Recreational Aide

11/2013-04/2016 MWR Liberty Center NAWS China Lake 1 Administration Circle China Lake, Ca 93555

Job Duties:

●Monitor Liberty Facility

●Promote good patron relationships that elevate the Liberty Program and facility.

●Ensure a consistency to regulations and safety procedures and standards.

●Monitor and check the security of the facility.

●Provide oversight of activities and necessary services to patrons including information on the use of equipment.

●Provide information pertaining to other MWR facilities and operation.

●Responsible for overseeing all events and tournaments. Encourage sailor participation during tournaments. Responsible for set up and break down.

●Assist in maintaining routine reports, answer front desk telephone, maintain cleaning list and general maintenance of facility.

●Responsible for hourly utilization of facility.

●Complete After- Action Reports nightly.

●Cashier

●Food Handling

●Deposit drops

Sales Associate, Retail Salesperson/ Fabrics and Crafts Department

09/2007-07/2012 Walmart 911 S. China Lake Blvd. Ridgecrest, Ca 93555 Job Duties:

●Customer Service

●Ensure department is clean and accident free.

●Knowledgeable about department product and surrounding department products.

●Stocking

●Inventory

●Product ordering

Special Acknowledgements: Sales Associate of the Month April 2010

Education History

Issuing Institution Location Qualification Course of Study

Cerro Coso College Ridgecrest, Ca 2 years of College Early Childhood Development

Trona High School Trona, Ca Diploma General Education

References Available upon request.

Contact this candidate