Technical Support It
Resume:
Phone
Address
Vakathanam, Kottayam, Kerala
Web
CONTACT
IT Professional with years of experience in India and abroad working in the area of software application troubleshooting, support, QA, and daily operations. Proven ability to excel in tasks and projects quickly learning to adapt to new environments, building team unity and working together to meet client, customer and project demands. PROFILE
EDUCATION
PRO.SKILLS
Linson P Varghese
I T P r o f e s s i o n a l
MK University
BCA
2014
Windows settings and configuration
Teamwork to meet project deadlines
creating reports, accounts, and records
Microsoft Excel, Word, Powerpoint
System troubleshooting
Testing and bug reporting
EXPERIENCE
IT Support at the FIFA World Cup 2022 Games. Monitoring systems remotely including installation, configuration in Windows, assisting colleagues on tasks. Providing training and support to new employees.
TECHNICAL SUPPORT
Nov-Dec 2022
Hayya Centre, Salam Technologies, FIFA World Cup 2022, Doha, Qatar Manages patient admission, intake, discharge using CERNER, scheduling. Data updates to Ministry of Public Health. Collaboration with medical staff and confidentially managing records.
QUARANTINE ADMIN
2021 - 2022
Communicable Diseases Center, Hamad Medical Corporation, Qatar Diagnosis and troubleshooting hardware, software, and network systems. Solving technical issues. Maintenance and steady running of all systems. IT USER SUPPORT
2018 - 2020
Constant Trading and Contracting Co. Doha, Qatar
Diagnosis and troubleshooting hardware, software, and network systems. Solving technical issues. Managing customer records and stock details in Microsoft Excel. IT USER SUPPORT
2015 - 2017
Kulathukal Jewel Fashions, Kottayam, Kerala
Test and manage online banking system for defects. Test case preparation and execution. Bug reporting. Microsoft Excel test result metrics. SOFTWARE TESTING INTERNSHIP
2014
Singularis Software Technologies, Kottayam, Kerala
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