NK
Nilmini Karunaratne
Professional Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Work History
Lanka Sportreizen - Manager French Market
Colombo, Sri Lanka
05/2021 - Current
Authenticities Pvt Ltd., - Sri Lanka Concierge for Voyageurs Du Monde - Paris
Colombo - Sri Lanka
11/2016 - 09/2019
Built relationships with customers and community to establish long- term business growth.
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Achieved sales goals and service targets by cultivating and securing new customer relationships.
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Resolved problems with high-profile customers to maintain relationships and increase return customer base.
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Collaborated with upper management to implement continuous improvements and exceed team goals.
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Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
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● Implemented systems and procedures to increase sales. Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
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Prepared sales presentations for clients showing success and credibility of products.
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Organized promotional events and interacted with community to increase sales volume.
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Identified appropriate marketing channels and target customers for campaigns.
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● Created customized marketing materials to increase product awareness. Wrote engaging and successful marketing, advertising, and website copy.
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ady35r@r.postjobfree.com
Kingston, ON K7M
Skills
● Corporate Social Responsibility
● Reading Comprehension
● Industry Trends
● Budgeting and Allocation
● Customer Preferences
● Client Strategies
● Team Member Development
● Staff Monitoring
● Department Development
● Microsoft Office
Education
Aquinas College
Colombo - Sri Lanka
High School Diploma
Alliance Francaise
Colombo Sri Lanka
No Degree: French Studies
Connaissance De Ceylan Pvt Ltd., - Head Of French Market Colombo - Sri Lanka
04/2001 - 11/2016
● Researched and evaluated potential new markets and products. Conducted primary and secondary research to better understand customer needs and behaviors.
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Gathered data on competitors to analyze prices, sales and methods of marketing and distribution.
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● Created and managed database of information gathered from research. Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand.
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Created and presented real-time reports on current market conditions to upper management.
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Used various market research tools and techniques to gather, analyze and interpret data.
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Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
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Identified appropriate marketing channels and target customers for campaigns.
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● Created customized marketing materials to increase product awareness.