Customer Service Assistant Manager

Farzaneh Somalipour

**** ***** ***** ***, ***********, Florida. 32312 850-***-**** adxztj@r.postjobfree.com

Objective

• To exceed expectations and execute memorable events with a personal touch. I wish to join a growing company that will allow me to share my experience, collaborate new ideas and value client relationships.

Skills & Abilities

Management

• Retail Management and Customer Service Relations. Strong ability to be reliable, responsible, dependable and to fulfill obligations. Profound ability to establish and maintain personal and team challenges to master task and obtain goals. Comprehensive background leading in all aspects of retail operations, merchandising, sales, customer service, inventory, personnel, and payroll management.

Sales

• Profound ability to be pleasant with others on the job and display cooperative attitude with both customers and employees. Excellent listening skills to anticipate client’s needs to fulfill customers desires.

Communication

• In-depth ability to be sensitive to others needs and feelings. Strong ability to accept criticism and to deal calmly and effectively with high stress situations. Profound ability to be pleasant with others and communicate effectively to others to complete task and motivate others.

Leadership

• Owner of a design alteration shop. Successful in both start-up and turnaround management roles have propelled the store very success in customer satisfaction district wide while simultaneously lowering staff turnover.

Experience

Assistant Manager/owner acceptable financial services llc November 2018- Present

• Assist the manager with, current financial reports and forecasts for future business growth including budgets, income statements, balance sheets, tax returns and reports for Government regulatory agencies; ensure compliance with financial and legal requirements, responsibilities and obligations, including statutory obligations.

Customer Service talbots November 2013- November 2018

• Engage with customers, suggestive selling, and sharing product knowledge. Greet customers in a welcoming manner. Respond to customer’s questions and escort customers to racks and counters.

Owner Design Alteration November 2005 – November 2013

• Manage clothing alterations, modifications in favor of clients. Comprehensive background leading in all aspects of retail operations, merchandising, sales, customer service, inventory, personnel, and payroll management.

Shop MAnanger Ultra Design March 1999 – November 2005

• Manage up to 10 tailors in repairing defective garment parts. Awareness of textiles, colors, design, fashion, and trends. Superior communication ability while being tactful and efficient with delivery of specified modifications.

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