Data Entry Front Desk

Erica Roberts, MOS,

Natrona • PA *****

Phone 907-***-****

OBJECTIVE: Highly motivated professional seeking to obtain gainful employment in the business field where I can utilize my training and education.

SKILLS AND ABILITIES: Excellent problem solving ability and able to work well under pressure as was needed when dealing with dissatisfied clients during employment at an outpatient treatment facility

SPECIALIZED SKILLS: Office Procedures * Human Resources * Administrative Staff Support * Access * Excel * Records/Database Management * Word * Accounting & Payroll * Supervision and Leadership * Business Law and Ethics * Data Entry and Keyboarding * Accounts Payable/Receivable * MOS Certification in Outlook, PowerPoint * QuickBooks

EMPLOYMENT HISTORYbooks

Community Options Washington Office 06/2021 - 10/2022 Fiscal Liaison / Admin Asst - Manage and balance all client financial books, disbursed weekly allowancces, monitor supplies in homes and office, create new hire packets, comducted training for new hires, process paperwork for clients, assist HR with background checks, schedule meetings for staff, monitor vehicles

Sunshine Music and Rainbow Dreams 5/16-05/19 Receptionist Front Desk- Greet clients, data entry, light bookkeeping, maintain client files, handle incoming calls, process faxes, process mail, order office supplies, follow up with clients, schedule upcoming appointments

Patient's First Medical Clinic 08/15 - 04/16 Receptionist Front Desk - Greet patients, process new patient packets. create and maintain patient files, process faxes, maintain rotating schedule for five providers, reminder calls to patients for upcoming appointments, order office supplies, ensure prescriptions were sent to correct pharmacy, verify prescription information, verify insurance coverage and inform patients of their responsibility, collect past due bills

Frontier Home Health 06/14-06/15 Admin Asst - All office duties, processing OASIS packets, create and maintain client files, track nurse schedule to ensure proper amount of visits have been satisfied for treatment, verify insurance coverage, answer calls, receive and process faxes, create and track providers orders for treatment, ensure all orders are current, track supplies.

EDUCATION:

CAREER ACADEMY Anchorage, Alaska – Accredited Member of Accrediting Commission of Career Schools and Colleges of Technology (ACCSCT) Microsoft Office Specialist: Outlook, PowerPoint February 2007 Business Office Specialist Diploma July 2007

REFERENCES:

Toni Harrison Business Owner 907-***-****

Dana Darby 907-***-****

Tawney Delaney Supervisor 907-***-****