Insurance Sales Agent

Desiree Villarreal

Richwood, TX, 936-***-****, adxwxd@r.postjobfree.com

PROFILE Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. EMPLOYMENT HISTORY

Feb 2020 — Present Insurance Agent, GerberLife Fremont, MI

• Conducted meetings or phone calls with potential clients to present insurance policies and answer question.

• Facilitated continuing service by processing changes in beneficiaries and analyzing policy loan applications.

• Strategized long-term business objectives by assessing customer feedback for direction on process improvements.

• Improved data collection accuracy by structuring systems for desktop spreadsheets.

• Received underwriting approvals after accurately completing applications for insurance coverage.

• Collected, analyzed and validated agency commissions.

• Operated register, handled cash and processed credit card transactions. Jan 2018 — May 2021 Ophthalmic Technician, Cleary Square Eyecare Hyde Park, MA

• Analyzed test results and contributed to diagnostic discussions.

• Screened patients for issues and eye diseases, checking visual acuity, color plates, pupil dilation and papillary function.

• Wrote, edited and filed patient medical records, maintaining confidentiality.

• Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.

• Transferred knowledge by training ophthalmic assistants, technicians and interns.

• Conducted tonometry or tonography tests to measure intraocular pressure.

• Operated register, handled cash and processed credit card transactions. Jan 2015 — Dec 2017 Sales Consultant Representative, Empire Today Acton, MA

• Drove sales of company products and services by meeting with customers using strategic and organized approach.

• Produced sales documents, finalized deals and filed records.

• Documented customer interactions using SalesForce to capture data in processing systems.

• Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.

• Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.

• Retained excellent client satisfaction ratings through outstanding service delivery. EDUCATION

Jan 2005 — May 2009 Bachelors of Science, Sam Houston State University Huntsville, TX Major was Psychology

Jan 2005 — May 2009 Bachelors of Science, Sam Houston State University Huntsville, TX Major was Criminal Justice

Aug 2002 — Dec 2004 Associate of Science, Blinn College Brenham, TX Major was Psychology

SKILLS Customer Service

Microsoft Office

Call Center

Analytical

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