Veterinary Assistant General Manager
Resume:
Darla Mack
Tallahassee, FL *****
adxwuk@r.postjobfree.com
Work Experience
Task Force Food and Beverage Manager
Newport Harbor Island Resort
* ***** ******** ****** **/10/23 (pending renovation)
● Assist all FOH staff with guests.
● Seat guests as needed.
● Daily cash drops, server tip-outs, and shift reports to improve performance.
● Deliver food and bussing of tables as needed.
● Assist with all liquor, beer, and wine inventory for EOM.
● Handle all cash in safe and front registers, closed/ opened the restaurant.
● Provide service to bar and restaurant patrons by serving food and beverages, as well as handling customer complaints and other needs.
● Inventory control as well as payroll, scheduling, ordering, etc. Task Force Front of House Manager
Lumen8 – Colorado Springs, CO
5 week contract ending 5/8/23
● Provided service to bar and restaurant patrons by serving them with food and beverages.
● Assisted with all closing duties including tipping out staff, cleaning, restocking, etc.
● Assisted BOH as needed with expo, etc.
● Managed FOH staff by maintaining a daily floor chart as well as side work.
● Other duties as needed.
General Manager
Motel 6 – Tallahassee, FL
November 2022 – March 2023
● Oversaw all operations of the hotel.
● Cash and inventory control.
● Ordered all supplies as determined by a par level.
● Scheduling, payroll, as well as interviewing and hiring of employees.
● Responded to all guest issues in a timely manner.
● Worked hourly positions as needed.
● Reported directly to the owners with any building issues. Food and Beverage Manager
Four Points by Sheraton - Tallahassee, FL
April 2022 to November 2022
● I oversaw the entire Food and Beverage Department.
● Responsible for all liquor, beer, and wine inventory as well as ordering the standards as needed.
● Hiring and training of all F&B employees, including; bartenders, servers, and all Banquet Staff.
● Payroll, scheduling, as well as other HR responsibilities for my team as needed.
● Assisted my team on Banquet Events and oversaw my Banquet Supervisor.
● Reported directly to the General Manager for any issues with vendors, employees, etc. Receptionist/Veterinary Assistant
Ox Bottom Animal Hospital - Tallahassee, FL
May 2021 to March 2022
● Scheduled appointments, built estimates for clients, went over treatment plans.
● Money management and end of the day paperwork.
● Assisted technicians with vaccinations, blood draws, grooming, and others as needed. Assistant Manager
ABC Fine Wine & Spirits - Tallahassee, FL
February 2020 to June 2021
● Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
● Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
● Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
● Coached my team on effective upselling and cross-selling methods.
● Assisted Manager in the interview process of prospective employees and provided feedback.
● Supervised team of 15 employees and provided feedback on performance. General Manager
Pockets Pool and Pub/Sharky’s Lounge - Tallahassee, FL March 2019 to March 2020
● All cash control including bank runs, counting and money handling, etc.
● Booking of bands and talent.
● Worked hourly positions as needed.
● Oversaw all FOH/BOH operations.
● Inventory control as well as ordering for the club.
● Payroll, scheduling, as well as interviewing and hiring employees. Associate Manager
Cracker Barrel - Tallahassee, FL
December 2017 to March 2019
● As an Associate Manager, I reported directly to the General Manager.
● Coached a staff of 140+ by leading as an example.
● Assisted with food, labor, and supplies control.
● Worked hourly positions as needed due to call outs or shortage of staff.
● I was also in charge of Human Resources and sent out interview invites as well as conducted one on one interviews with prospective employees.
General Manager/Bar Manager
Rummy's Italian Grill and Sports Bar - Tallahassee, FL September 2015 to September 2017
● Managed by supervising all front and back of house employees,
● Handled all cash in safe and front registers, closed/ opened the restaurant.
● Provided service to bar and restaurant patrons by serving food and beverages, as well as handled customer complaints and other needs.
● Inventory control as well as payroll, scheduling, ordering, etc. General Manager/Bar Manager
Barnacle Bills/Down Below - Tallahassee, FL
2009 to 2015
● Provided service to bar and restaurant patrons by serving them with food and beverages.
● Assisted bartenders and bar managers with liquor ordering and inventory control.
● Assisted with all closing duties including tipping out staff, cleaning, restocking, etc.
● Helped in booking bands and local talent to bring revenue to the bar.
● Scheduling, payroll, and other duties as needed for hourly employees. Education
Godby High School
Tallahassee, Florida
1995 to 1999
High School Diploma
Tallahassee Community College
Tallahassee, Florida
2007-2009
Associates Degree
Keiser College
Tallahassee, Florida
2010-2012
AA in Hospitality
Skills
• Bartending (10+ years)
• Interviewing (5 years)
• Recruiting (5 years)
• Management (8 years)
• Store Management Experience (6 years)
• Human Resources (4 years)
• Retail Management
• Assistant Manager Experience (5 years)
• Payroll (5 years)
• Serving Experience (10+ years)
• Purchasing (5 years)
• Supervising Experience (8 years)
• Team Management (8 years)
• Profit & Loss (8 years)
References are available upon request.
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