Cheri Childs

*** **** ****** ****** ******, Ga. *1093 478-***-****

adxuq0@r.postjobfree.com

Professional Summary

Proven professional with over 20 years of experience as an office administrator and manager and three

years of Distribution experience stowing material, picking and packing unique items within the Bulk

Storage areas and transporting material assigned to Transportation Operations. Disciplined in safety

compliance, material accountability and warehouse operations. Ensured healthcare HIPAA compliance

under local and federal laws.

Defense Logistics Agency, Warner Robins

Robins Airforce Base

January 16, 2022 – Present

Distribution Process Worker Transportation Supervisor

Responsibilities:

• Lead meetings and forums to communicate ideas and improve customer support operations.

• Summarize data pertaining to performance goals for the agency and carriers, and coordinate data gathering.

• I routinely address customers needs and concerns pertaining to the shipment of materials.

• I review and manage supply data, schedule trucks, including extensive experience with emergency buys and lateral supply transfers between depots.

• I conduct studies to identify and recommend improved work operations to enhance customer satisfaction.

• I accurately fulfill and expedite orders for carriers.

• I perform inventory reconciliation to improve inventory accuracy and develop recommendations for improvement for scheduled carriers.

• I supervise 7-12 employees and oversee operations to include ordering different carriers with materials going out. Ensure that employees end-check materials.

• Review VLOs to ensure accuracy and completion of materials distribution.

• Perform second QC checks to ensure that materials are distributed to the correct carriers.

• I have experience planning, scheduling, coordinating, executing, evaluating and documenting readiness exercises or inspections in order to improve the efficiency and effectiveness of daily operations.

• I have experience in process redesign; as well as initiating and executing special projects while ensuring all requirements of compliance and accreditation are met.

• I oversee employee time and attendance and complete performance evaluations.

• Perform force closure for material that customer has received.

• Performance Tracker on excel for employee’s data tracking. (Mous Certification)

• Utilize Power Point for display for weekly huddle meetings.

• Capture the productivity through excel for the different carriers for the freight material.

• Analyze and evaluate techniques to investigate fleet operations and recommend changes based on the interpretation of different data sources.

• Review and solve fleet management regulations as related to a variety of administrative operations and activities.

• Manage policies, regulations, and procedures involved to perform independent work.

• Cover Fleet Management governing the Federal Maritime Commission.

• Cover the shop operations for the motor vehicle operation.

• Schedule truck pick up for friend that is over five thousand pounds.

• Make sure all the Bill of Ladings are done and driver sign off by carriers each day are done.

Defense Logistics Agency, Warner Robins

Robins Airforce Base

March 29, 2021 – January 14, 2022

Motor Vehicle Operator

Responsibilities:

• Transports authorized materials, and/or equipment over the installation, federal and public roads.

• Provide valuable communication to customers, peers and management during the execution of duties.

• Pick up and deliver packages and supplies to designated locations.

• Use desktop and RF Device to transfer accountability of material to/from internal and external

• customers.

• Use a hand truck or motorized lift for loading or unloading cargo.

• Secure and protect materials and equipment from weather.

• Operate multiple types of automotive vehicles which may have an approximate gross vehicle weight (GVW) up to 25,000 kilograms (32,000 pounds).

• Perform driver maintenance in accordance with established rules and regulations.

• Prepare written trip reports showing mileage, gasoline purchases, etc.

Defense Logistics Agency, Warner Robins

Robins Airforce Base

August 20, 2018 – March 28, 2021

Distribution Process Worker

Responsibilities:

• I received, unloaded and processed incoming shipments using Distribution Standard System (DSS). While on DSS system I picked, packed, and stowed material in the warehouse. I checked accompanying documentation against container or packing labels. Followed established procedures in reporting over, short, misdirected, or damaged materials. I assembled items for shipment in the loading area according to information provided on the shipping requests and checked the condition of shipping containers prior to loading. Ensured shipments are properly loaded onto the right conveyances. Correctly counted types and quantities of items during inventories, and maintained tally listings during the count. Recounted or searched other storage locations to assist in determining the basis for over, short, or misplaced items.

• I provided tailored customer support, maintained customer data, and responded to customer inquiries. I reviewed backorder status reports on a daily basis and took appropriate action to escalate backorders in meeting customer requirements. I investigated, coordinated and released sales orders that inhibit flow through automated systems. I applied DLA expedite policy and other standard operating procedures to request expedited actions within supply chains and/or emergency issuance from controlled stock. I recommended use of alternative sources of supply when faced with long lead times and identified potential sources of supply for emergency requirements for which there is an order.

• I reviewed performance metrics and took action to improve processes when performance fell below goal. I provided input to higher graded CSSs regarding cause analysis findings in areas requiring performance improvement. I prepared briefing materials including background information, recommendations, statistical data, charts and graphs. I coordinated with key storage and distribution personnel to resolve discrepancies and routine problems.

• I received material, parts, components, and assemblies undergoing test, repair, rework, or manufacture in a maintenance production complex. I filled requisitions, work orders, and other requests for materials, tools, or other items. I expedited the movement of critical parts and items which would have the greatest impact on productions. I physically unloaded/moved parts and materials to be turned into supply and verified appropriate documents and provided to those receiving the items.

• My non-lead duties included stock selection, stow, research, location survey, physical inventory, material handling, material examining and identifying, packing, and operating Material Handling Equipment. I received, unloaded and processed incoming shipments. I checked accompanying documentation against container or packing labels. I followed established procedures in reporting over, short, misdirected, or damaged materials. I packed and preserved a variety of items. I determined the materials, containers, devices and preservatives needed. I assembled items for shipment in the loading area according to information provided on the shipping requests and checks the condition of shipping containers prior to loading. I ensured shipments are properly loaded onto the right conveyances. I always follow the Standard Operation Procedure (SOP) manual.

Eyesight Associates

Warner Robins, Ga. December 2005-Present

Responsibilities:

• Oversaw operations and supervised 7 to 20 employees. My responsibilities were leading and training the team on administrative functions, policies, and operating procedures. I maintained an injury free working environment and ensured the highest health, safety and environmental standards in the building. Identified issues within the team and provided continuous support to all members according to operating standards. I am a high-energy supervisor successful in building and motivating dynamic teams. I cultivated a company culture in which staff members feel comfortable voicing questions and concerns as well as contributing new ideas that drive company growth. I wrote employee performance reviews and conducted performance review meetings with subordinates. I managed a $50K office annual budget; controlled office expenditures; and prepared and processed expense reports. I coordinated travel accommodations for staff members. I have led interview panels and assisted in hiring of employees. I effectively communicated both verbally and in written form and interfaced with a wide range of senior personnel; providing daily updates. Maintained appointment calendars for staff, and scheduled meetings and events.

• I prepared leave/vacation schedules for all employees, maintaining continuous production on excel tracker. I provided daily briefings to upper management by preparing data obtained from appointments, inventory and budget.

• I evaluated and analyzed daily workflow processes, inventory usage, equipment status, and facilities condition, to eliminate systemic breakdowns of our day-to-day operations. I conducted daily/weekly forums and meetings to communicate ideas and solicit feedback toward improving the agency’s business/customer support. I maintained awareness of available resources and made budgetary on excel tracker and projection recommendations to appropriate leadership.

• I developed appointment templates through excel, scheduled patients for appointments, and checked patients in for appointments. I obtained medical history, insurance, and personal information. I contacted customers/patients via telephone and by email daily, confirmed appointments; and decreased no-show rates from an estimated 113 to 50 a year.

• I analyzed, developed and evaluated issues and developed recommendations to resolve barriers to the efficiency of work operations. I composed correspondence, spreadsheets, presentations, and reports utilizing software such as Microsoft Office Word, Excel, and PowerPoint. I managed inventory and office supplies to include ordering and distributing needed supplies and equipment. I developed detailed plans, goals, objectives, milestones, and evaluation criteria for important support programs and related activities.

• I developed long-range strategic plans to ensure the organization had the resources and infrastructure to accomplish future budgets.

• I have experience in gathering information, identifying and analyzing issues, and developing

• recommendations to resolve substantive problems of effectiveness and efficiency of work operations in a program or program support setting.

• I am CPR certified. I always abide by HIPAA and OSHA standards.

Specialized skills:

• Proficient in the use of Microsoft Office

• Knowledge of Tool Control & Accountability

• Ability to read and interpret technical orders/diagrams

• Distribution Standard System (DSS)

• Standard Operation Procedure (SOP)

• Electronic Medical Records (EMR)

Education:

• Warner Robins High School

• High School Vocational Diploma

• Albany State University\

References Available Upon Request

Contact this candidate