Great in Customer Service

Location:

Posted:

June 21, 2023

Jamie Metz

Parkersburg, WV *****

adxt9k@r.postjobfree.com

Work Experience

Part-time Package Handler

FedEx Ground - Parkersburg, WV

May 2023 to Present

• Unload packages from trailer

• Sort packages to the correct areas

• Work as a team to ensure daily goal is met

PSE Clerk

United States Postal Service - Parkersburg, WV

June 2021 to April 2023

• Distributed packages to the correct route

• Dispatched mail trucks to the main mail annex in Charleston

• Logged money register bags from other local offices

• Answered phones

• Ran cash register

• Provided customers with shipping information

• Distributed mail into post office boxes

• Single handedly ran various post offices

Customer Service Advocate

Highmark Blue Cross Blue Shield West Virginia - Parkersburg, WV September 2011 to February 2021

• Answered phones

• Provided members and providers with health benefits

• Researched claims to ensure correct processing

• Replied to written correspondence from providers

• Called providers on behalf of patients to inquire about bills or procedure information Education

Some college in Accounting

West Virginia University at Parkersburg - Parkersburg, WV August 2009 to November 2012

High school diploma

Warren High School - Vincent, OH

August 1998 to May 2002

Skills

• Customer service

• Typing

• Cash handling

• Bookkeeping

• Journal Entries