Data Capturer Customer Service

Location:

Port Elizabeth, Eastern Cape, South Africa

Salary:

10000

Posted:

June 15, 2023

Contact this candidate

Resume:

Personal Details

Title: Miss

Name: Faieka

Surname: Davids

Gender: Female

Age: 40

Date of Birth: 10 February 1980

Identity number: 800**********

Physical Address: Port Elizabeth South Africa Contact number: +277********

E - mail address: adxpxn@r.postjobfree.com

Nationality: South African

First Language: English

Second Language: Afrikaans

Drivers License: Code 08

Education

Institution: Chapman Senior Secondary School

Attained: Matric

Subjects: English, Afrikaans, Business Economics, History, Geography, Biology Year: 1998

Institution: PE College

Course: Introductory Computer Practice

Year: 2000

Institution: PE College

Course: Office Practice

Year: 2002

Institution: Varsity College

Course: Pastel

Year: 2006

Institution: QdotPharma

Course: Clinical trials

Year: 2011

Institution: Varsity College

Course: Business Management and Administration

Subjects: Sales and Marketing, Human Resources, Communication, Finance Year: 2012

Institution: Addskills

Course: MS Word Intermediate

Year: 2013

Institution: NOSA

Course: SHE Representative

Year: 2014

Institution: NMMU

Course: Practical Project Management

Year: 2015

Employment History

Company: Edgars

Position: Customer service, Cashier

Year: 2000 - 2001

Company: PPN

Position: Data capturer

Year: 2005

Employment History

Company: Aspen Pharmacare Port Elizabeth South Africa Position: Administrator

Department: SVP

Year: 2009 - 2013

Duties:

Compiling and preparing of batch documents for production. Ensuring that the batch documentation are signed off by the responsible pharmacist before going to production.

Ensuring that documentation is on the current version before preparing the documentation.

Providing additional pages relating to the batch book for production as requested. Receiving of samples from the QC laboratory including components, raw materials and finished pack samples and the storing thereof. Retrieval of documents and samples as requested.

Following up of queries.

Providing information as requested.

Providing information to pharmacists as needed such as the assay and potency of raw materials.

Providing the laboratory with certificates of analysis as needed. Arranging and preparation of samples to be moved off site. Preparation of daily statistics involving batch books due, audited books and results due from the laboratory.

Taking of documentation of new products launched or that have reached a updated version to managers involved as well as regulatory affairs for final approval for BMR’s and BPR’s to be made effective.

Providing the laboratory with information needed to create a certificate of analysis needed for the finished pack products.

Creating a certificate of commerce needed for the finished pack products that are signed off by a pharmacist.

Allocation of numbers when suspect blocking reports are raised. Posting of documents via courier service.

Supplying information needed for the annual product review. Booking in and out of documents and batch books.

Data capturing of all samples received and stored. Filing of documentation and batch books.

Circulating documents via post and e-mail.

Scanning and copying documents.

Company: Aspen Pharmacare Port Elizabeth South Africa Position: Administrator

Year: 2013 - 2018

Department: Quality Control Lab Laboratory Specifications Duties:

Booking in of raw materials using BAAN.

Checking that the supplier lot/batch number, expiry date corresponds to the certificate of analysis (COA).

Requesting COA’s from the buyers or warehouse if not supplied with original documentation.

Checking that the Approved Manufacturers list corresponds to the address on the COA if not then requesting the address from the buyers/procurers. Creating of results and status reports used for writing up of tests done in the lab.

Booking out of raw materials.

Ensuring that team leaders sign for all samples and documents taken. Ensuring the safekeeping of all scheduled samples. Ensuring that the micro lab receives all documents and samples needed on a daily basis.

Contacting of team leaders to collect urgent samples that has been received for testing.

Counting all samples received and ensuring that it corresponds to the sampling sheet provided with document.

Filing of specifications.

Collecting of new and updated specifications.

Updating of new and amended result and status reports to the updated/current version.

Printing of reports on a daily basis using BAAN.

Ensuring that all samples that need to be kept cold are refrigerated. Ensuring that water samples are received by the analysts daily. Updating of the log book on a daily basis.

Updating and e- mailing the spread sheet to team leaders regarding the output on a daily basis.

Receiving documents related to products, ensuring that the full release and second Are completed.

Providing GMP training to employees.

Scanning ad saving of training documentation.

Ensuring that new employees have files.

Archiving of files.

Data capturing.

General administrative duties.

Assisting with production queries.

Capturing and filing of training record sheets.

Maintain filing of documentation.

Comply with Good Manufacturing Practice (GMP) requirements as outlined by the companies SOP's and written instructions in all tasks and activities. Report any unsafe or unhealthy situations to the SHE representative or Line manager.

Capturing of data on Plateau.

Preparing documentation for training.

Maintain training records.

Resolve issues as they arise on-site.

Recommend improvements.

Submit reports on training activities and results. Proficient in MS Office, working knowledge of databases and Learning Management Systems (LMS).

Produce training materials for in-house courses.

Create individual learning plans.

Computer Literacy

BAAN, Doc compliance, E-mail communication, Internet, Learning management System, MS Excel, MS Word, Pastel, Plateau, Power point, Social media, Data visualization.

Personal Abilities

Strong attention to detail.

Strong team-working skills.

Punctual and reliable.

Ability to prioritize tasks.

Ability to work under pressure.

Good written and verbal skills.

Knowledge of office procedures.

Organizational and multitasking ability.

Initiative and the ability to offer new ideas.

Problem solving.

Good time keeping skills.