MICHELLE B. DUGAS

*** ************* *****

Carencro, La 70520

PROFILE

I am a very compassionate, dependable, organized individual that has been working in the nursing field for the last 28 years. I am currently seeking employment outside of my educational and work-related field to explore new career opportunities.

EXPERIENCE

Dexcomm May 2020-Present

Customer Service Operator/Representative

Answering calls and dispatching appropriately for companies and hospitals nationwide.

UHC-ENT Clinic August 2014-January 2020

ENT Nurse/Patient Navigator

Responsible for all patient calls, scheduling surgeries, and assuring strict follow up for post op and cancer patients.

Oncologics March 1999-May 2011

Staff Nurse

Responsibilities included all office nursing duties, as well as performing all HDR Brachytherapy procedures. I was instrumental in the expansion of a satellite facility in which I managed all daily affairs along with nursing duties.

Acadiana Endoscopy Center/Acadiana Gastroenterology May 1996-March 1999

Office Nurse/Clinic Nurse

Responsible for admitting, prepping, recovering, and discharging patients for endoscopy procedures. Worked a rotation with primary office performing pre-certifications and prior authorizations.

Lafayette General Hospital October 1995-August 1996

Floor LPN

Worked full-time nights obtaining experience in various areas.

Kid Med of Sunset February 1995-October 1995

LPN/Office Manager

Responsible for all nursing duties, teaching health education and phlebotomy. Managed office personnel, handled all billing, purchasing and inventory.

Our Lady of Lourdes Hospital August 1990-October 1993

Centralized Scheduler/Radiology Secretary

Hired in Radiology for clerical and administrative duties and was active in the development and initiation of Centralized Scheduling. Scheduled all outpatient testing along with obtaining billing information and explanation of procedures to the patient.

EDUCATION

Licensed Practical Nurse October 1993-December 1994

Lafayette General Medical Center School of Health Sciences

Business August 1989-May 1990

University of Southwestern Louisiana

Cooperative Office Education August 1988-May 1989

Lafayette Parish Career Center

Northside High School August 1985-May 1989

SKILLS

Organizational, clerical, management and nursing

REFERENCES

Stacie Mistric- 337-***-****

Dr V. Viataitis 949-***-****

Evelyn Goodrow 337-***-****

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