Executive Assistant Customer Service

Patricia Garcia adxm42@r.postjobfree.com

Executive Assistant/PA/Office Coordinator +1-469-***-****

On-site & remote experienced Authorized to work in US Covid19 vaccinated and boosted Notary Public Skills

Relationship Building All Level Communications Microsoft Suite Customer Service Trainer Calendaring SAP

Collaboration Expensify Slack

Travel Coordination Adobe Acrobat Concur

Event Planning Marketing Quickbooks

Office Management Organizational Skills Workday

Work Experience

Senior Office Coordinator

Nexxiot, Inc.

February 2022 - Present

Manage office functions which include but not limited to managing shipments, procurement, office payments, payroll, HR, onboarding/benefits, staffing. vendor management, event planning and marketing requirements. Provide executive assistant assistance to EVPs. Arrange travel for extended Nexxiot team. Collaborate with Zurich headquarters accounting manager, office manager, marketing. Onsite only. Executive Assistant

Texas Health Resources

December 2019 to February 2022

EA support for Chief Nursing Officer and Chief Medical Officer. In addition, support all staff which includes administration, nurses and physicians as needed. Calendar coordination, travel arrangements, expense reconciliation, conference room management, phone coverage, all administrative requirements as needed. Provide notary services to entire hospital including patients, physicians and staff. Trainer and team developer of the Customer Service “WOW” Program ranking us #1 in patient customer service in the entire system. Coordinated/managed hospital wide staff events. Coordinated community outreach both incoming and outgoing. Onsite only Executive Associate/Executive Assistant

Hewlett-Packard/HPE/DXC Technology

February 2005 to August 2019

2019: Supported senior VP reporting to CEO. Support includes but not limited to high volume international/domestic travel, expenses, calendaring. Managing of events, coordination of key players. Onsite/Remote 2015-2019: Supported 2 VPs/2 Directors with calendar coordination, timely and accurate expense submissions along with daily support of 23 team members; review, understand policy and approve team's expenses, procurement, etc. Worked as a liaison between other organizations. With merging of companies, I ensured teams adhered to new guidelines, policies and processes. Travel coordinator liaison between HP and COPA Airlines assisting between 8-20 travelers weekly for over 16 months. Coordinated events to motivate local teams. Onsite/Remote. 2005-2015: 24/7 support of VP based in Australia. Work with CEO's, CIO's and top external/internal executives to setup C-suite level meetings which included multiple time zones. Managed extensive calendar with 50+ meetings a week. Worked directly with VP on all organizational issues including customer relations, HR issues, time management, and expenses. Compiled results and organized the communications of Workforce Survey. Built positive relationships with external & internal customers to enhance VP's productivity. Managed events which included travel, meetings, prizes, speakers, team building events & entire logistical requirements. Traveled internationally for organizational events and provided onsite support for management teams, customers and executives. Remote only. Patricia Garcia adxm42@r.postjobfree.com

Executive Assistant/PA/Office Coordinator +1-469-***-**** Project Coordinator

Raytheon Commercial

August 2004 to February 2005

Managed workload and pipeline of products, assisted with marketing documents, customer relations and communications. Onsite only.

City Secretary

City of Blue Ridge

November 2002 to July 2004

Managed all HR issues including staffing, onboarding/offboarding, benefits and payroll for entire city municipality; utilized detailed & extensive city law and municipality procedures. Managed and streamlined City's accounting procedures. Provided customer service and professionally handled customer service escalations on a daily basis. Notary Public

Executive Assistant & Marketing Coordinator

Compaq

December 1998 to June 2002

Executive Assistant to the GM for the Austin facility. Supported GM/VP with standard EA duties. GM retired so I was recruited to Marketing Coordinator and supported multi-million-dollar events as well as managing employee events. Executive Assistant

Texas Instruments/Raytheon

June 1985 to September 1998

Supported VP & team with administrative support, event planning, weekly/monthly reports, HR functions, presentation preparation, procurement, team training, time management, etc. Coordinator for multiple onsite community non-profit efforts. Developed and coordinated the TI/Raytheon - McKinney site lactation rooms. Received Certified Professional Secretary accreditation.

Education/Certifications

Grayson County College Business Administration

SMU Certificate of Management & Certificate of Negotiating Certified Professional Secretary Accreditation

Volunteer/Extras

Habit for Humanity Mission Work Community Cleanup

Adopt a Highway Coordinated Charitable Events Tornado Asst Efforts Meals on Wheels Veteran Support/Patriot Paws Fundraisers for Youth Food Bank Efforts Blood Drive Animal Volunteer

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