L

Lana Lanning

740-***-****

lana_lanning@

yahoo.com

Lancaster, Ohio 43130

Summary

Compassionate Protective Services Case Worker with several years of experience working with families who struggle with substance use and mental health. I am skilled at managing multiple cases with great attention to detail and I am very knowledgeable of local resources. I am known to earn trust of clients easily and build great rapport with my family. I enjoy providing caring and comprehensive support to families and their children.

Skills

●Recordkeeping

●Conducting interviews

●Client advocacy

●Community referrals

●Evaluation and assessment

●Case history compilation

●Home visits

●Culturally sensitive

●Training & Development

●Organization

●Multitasking

●Time management

●Crisis Prevention Intervention (CPI)

●Visitation guidelines understanding

●File and record maintenance

●Juvenile court procedures

●Armory and key control

●Ethical standards of conduct

●Restraint techniques

●Trained in defensive tactics.

●Booking procedures

●Crisis management

●Criminal Justice

●Observation

Experience

Recovery Support Specialist

Lancaster, Ohio and Columbus, Ohio

Spero Health / October 2022 to Current

●Identified appropriate community resources and provided referrals for services.

●Entered client data in centralized database and maintained up-to-date case records for all clients.

●Worked with community resources to engage youth in pro-social activities and help families access services.

●Interviewed family members to assess situations, capabilities and problems.

●Referred family members to outside support options to assist with coping during times of increased stress.

●Conferred with clients to discuss options and goals for various services.

●Met with clients to determine necessary services and make treatment recommendations.

●Explained available housing, domestic violence, employment, education and substance abuse treatment resources.

●Attended court hearings with clients/Ohio START participants to provide emotional support.

●Worked closely with team members and supervisors to deliver project requirements, develop solutions and meet deadlines.

●Prioritized and organized tasks to efficiently accomplish service goals.

Ohio START Ongoing Protective Services Worker

Lancaster, Ohio

Faifield Job and Family Services / Nov 2019 to Dec 2021

●Identified appropriate community resources and provided referrals for services.

●Entered client data in centralized database and maintained up-to-date case records for all clients.

●Worked with community resources to engage youth in pro-social activities and help families access services.

●Interviewed family members to assess situations, capabilities and problems.

●Referred family members to outside support options to assist with coping during times of increased stress.

●Conferred with clients to discuss options and goals for various services.

●Met with clients to determine necessary services and make treatment recommendations.

●Explained available housing, domestic violence, employment, education and substance abuse treatment resources.

●Attended court hearings with clients/Ohio START participants to provide emotional support.

●Worked closely with team members and supervisors to deliver project requirements, develop solutions and meet deadlines.

●Prioritized and organized tasks to efficiently accomplish service goals.

Property Manager

Logan, Ohio

Hocking Metropolitan Housing Authority/ Aug 2017 to Nov 2019

●Handled resident complaints and expedited maintenance requests.

●Inspected properties regularly to identify deficiencies and schedule repairs.

●Collected monthly assessments, rental fees, deposits and payments.

●Coordinated general maintenance and repairs to keep facilities operational and attractive.

●Conducted apartment tours for potential tenants and answered questions about property.

●Reviewed completed applications and assessed household information against file history and program regulations.

●Updated tenant and unit information to keep current in housing database.

●Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.

●Educated clients on lease and rental agreements and answered phone and any questuons pertaining to the units and obtained lease signatures.

●Updated and maintained rental agreement files and documentation.

●Prepared and submitted monthly reports to supervisor.

Employment Specialist

Glouster, OH

HAPCAP/ Jan 2017 to Aug 2017

●Interviewed clients with problems, such as personal and family adjustments finances, employment, food, clothing, housing, physical and mental impairments to determine nature of problem and how to assist the family with becoming self sufficient.

●Secured information, such as medical, psychological and social factors contributing to clients' situations.

●Referred clients to community resources and other organizations as needed.

●Compiled records and prepared reports.

●Identified barriers with client regarding employment and helped develop strategies for overcoming these barriers.

●Assisted individuals with creating cover letter and resume for jobs the clunets were interested in and jobs that matched their skills, abilities and interests.

●Managed caseload of 30 clients, assisted with job search, resume and cover letrer writing, transportation, interviewing techniques and referrals to other organizations as needed.

●Provided timely interventions by assisting clients with returning phone calls and following up on job leads.

●Cultivated lasting partnerships with local hiring agencies, resulting in increased productivity.

Corrections Officer

Nelsonville, OH

Hocking Correctional Facility / Oct 2013 to Jan 2017

●Maintained daily logs of shift activity.

●Maintained correct physical head count for inmates.

●Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.

●Maintained appropriate control, security and well-being over those detained.

●Conducted internal security checks to ascertain inmate safety.

●Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

●Attended regular trainings and maintained appropriate certifications.

●Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.

●Patrolled and visually inspected units, yards, buildings, inmates and prisoner property and clothing to ensure welfare, security and safety.

●Operated telephones, switchboards, intercoms, cameras, door systems and two-way radios to communicate and keep staff, inmates and other personnel

●Conducted cell and contraband searches regularly.

●Assisted in restraining violent and unruly inmates.

●Received property from incoming inmates, provided receipts and inspected items for contraband.

●Conducted booking procedures on new inmates by performing fingerprinting and medical assessments and completed inventory for inmates property.

●Directed visitor sign-in, documenting processes and completing appropriate visitation logs.

●Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.

●Verified warrants, conducted searches and fingerprinted inmates.

Case Manager

Lancaster, Ohio

Southeastern Correctional Complex/ Apr 2013 to Oct 2013

●Counseled and assisted inmates with programming while incarcerated and referred inmates to social service agencies or community resources as needed upon release.

●Interviewed clients with problems to assist with personal and family adjustments, which includes employment, food, clothing, housing, physical and mental disabilities or impairments to determine any problems.

●Performed follow ups with inmates to determine quantity and quality of care, security reviews, release updates, Post Release control or transitional control availability and current status of their case.

●Secured supplementary information, such as medical records and reports, compiled records and prepared reports.

●Communicated with legal services providers, social services agencies and local judicial systems regarding cases.

●Cooperated with local service providers, outreach workers, case managers and collaborative agencies to facilitate services for members.

●Constructed case notes and comprehensive reports for data entry into company portals.

●Conducted assessments, security reviews and case plans to obtain information for with scheduling specific programming that would benefit each individual inmate and to assiat with creating a plan of care and release plans if eligible for release.

●Advocated for members and families to coordinate care and navigate resources within the prison system.

Correctional Officer

Nelsonville, Ohio

Southeastern Ohio Regional Jail/ Oct 2010 to Apr 2013

●Maintained daily logs of shift activity.

●Maintained correct physical head count for inmates.

●Conducted thorough cell searches to uncover contraband and other materials not allowed at facility.

●Maintained appropriate control, security and well-being over those detained.

●Conducted internal security checks to ascertain inmate safety.

●Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

●Attended regular trainings and maintained appropriate certifications.

●Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.

●Patrolled and visually inspected units, yards, buildings, inmates and prisoner property and clothing to ensure welfare, security and safety.

●Operated telephones, switchboards, intercoms, cameras, door systems and two-way radios to communicate and keep staff, inmates and other personnel

●Conducted cell and contraband searches regularly.

●Assisted in restraining violent and unruly inmates.

●Received property from incoming inmates, provided receipts and inspected items for contraband.

●Conducted booking procedures on new inmates by performing fingerprinting and medical assessments and completed inventory for inmates property.

●Directed visitor sign-in, documenting processes and completing appropriate visitation logs.

●Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.

● Verified warrants, conducted searches and fingerprinted inmates

Education and Training

Bachelor: Specialized Studies, Child and Family Studies, Criminal Justice, Social Work and Counselor Education

Ohio University

Graduated:2012

Athens, Ohio

Associates of Applied Science: Human Services and Corrections

Hocking College

Graduated: 2008

Nelsonville, Ohio

References

References are available upon request

Certifications

●CDCA Eligible, Expired in 2012 - working on getting CDCA renewed.

Contact this candidate