Information Technology Support
Resume:
BEJA HOPSON
adxlmw@r.postjobfree.com
Lufkin, Texas
OBJECTIVE
Network / Server / Desktop Administrator offering 20+ years of experience providing Information Technology support for clients across many different industries. These include schools, electric distribution, police departments, doctors’ offices, grocery chains, car dealerships, etc. Highly trained in deploying, managing, and troubleshooting networks, on-site servers, virtual servers, and workstations as well as proficient in supporting LAN/WAN technologies, routers, access points, switches, backups, and network security infrastructure. Motivated to work very hard to contribute to the success of my employer and my team.
SKILLS AND EXPERIENCE
IT Consultant - Contractor – IT Services of East Texas December 2005 – current
• Providing Information Technology support services to businesses and government entities in the East Texas area.
• Administered hundreds of Windows Servers for clients in East Texas area. Proficient in Windows Server 2012-2022; Active Directory, DNS, DHCP, Group Policy, Active Directory Federation Services, Network Policy Access Services, Remote Desktop, Web & Application Servers, Printer and Document Services, File Sharing Services, and User Administration.
• Administered virtual server environments using Microsoft Hyper V. Worked with clients with as little as one server to clients with close to eighty servers hosted in Hyper V.
• Advanced understanding of TCP/IP to troubleshoot network issues and outages.
• Proficient in WAN technologies including MPLS, DSL, Cable, Fiber, SD-Wan.
• Proficient in Azure technologies including moving servers and services from onsite to offsite.
• Administered PC’s and BYOD to troubleshoot problems and prevent data breaches.
• Deployed and maintained Windows 7, 8, 10, and 11 desktops either stand alone, domain, or cloud environments for all clients.
• Expert in virus and malware removal and prevention on workstations and servers.
• Interconnected offices and remote users securely with VPN technology.
• Proficient in router hardening using most major brands including Cisco, SonicWall, Fortinet, PFSense, and Juniper. This includes penetration testing, content filtering, traffic shaping and security.
• Planned onsite and offsite backup strategies for complete disaster recovery and ransomware protection for all clients.
• Worked with decision makers on best practices without wasting resources to ensure successful project outcomes.
EDUCATION AND TRAINING
Contracting onsite for many clients for 20+ years with IT Services of East Texas has given me experience on every type of information technology used by businesses. I have hundreds of hours of training to complete projects for my clients over the years. Being involved in many projects have also given me hands on experience to apply what I have learned to real world problems. I am ready to hit the ground running without needing additional training for my new role.
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