RESUME
Debra L. Woods
Victoria, Texas 77901
Cell phone: 361-***-****
Email: adxgdn@r.postjobfree.com
Summary:
Results –Driven team player with general management qualifications in inventory/materials, distribution, budgeting/finances, human resources and scheduling control. I am bi-lingual.
Career Experience:
Began: 04-10-2017 End: Present Administration Assistant/ISO Coordinator/Data Entry Clerk
Inteplast Group-Lolita Address: Inteplast Group 101 Inteplast Blvd. Lolita, TX 77971
Duties: Administrative Assistant/Data Entry Clerk. Clerical duties include answer incoming calls and assume receptionist duties when needed. Respond to questions and requests for information. Assume responsibility for maintenance of office equipment including computers, copy machines and fax machines. responsible for inventory, order supplies and equipment as needed. Relieve other Administrative Assistants/Data Entry Clerks duties in other departments when needed. Generates memos, emails and reports when appropriate.
Duties: ISO Coordinator. Clerical duties include answer incoming calls and assume receptionist duties when needed. Control, maintain and monitor all departments to make sure they are current with document procedures for the Quality Management System. Revise and update department procedures. This is done to make sure the company is re-certified every six (6) months for ISO. Manage/schedule the internal audit team members for the Internal Quality Audits scheduled and required. Make sure the company employees are trained and certified for specific job roles. Make sure ISO Quality standards are being maintained. ISO CERTIFIED.
Duties: Administrative Assistant/Data Entry Clerk. Clerical duties include answer incoming calls and assume receptionist duties when needed. Respond to questions and requests for information. Assume responsibility for maintenance of office equipment including computers, copy machines and fax machines. responsible for inventory, order supplies and equipment as needed. Relieve other Administrative Assistants/Data Entry Clerks duties in other departments when needed. Generates memos, emails and reports when appropriate.
Began: 10-2014 End: 03-2017 Owner/Manager
Velas Y Mas Shop Address: 1905 N. Depot St. Victoria, TX 77901
Duties: Owner/Manager. Sales, manage inventory, order supplies, hire and fire employees, filing, marketing and advertising for the business.
Began: 03-2002 End: 01-2012 Office Manager
State Farm Insurance Address: 1904 N. Navarro Victoria, TX 77901
Duties: Office Manager/Agent. Certified for Sales of Auto/Home/Life and Health insurance policies. Solicit new customers by mail and telephone, handle payments, billing, daily reports, do drug testing, problem solver, handle auto and home claims. Handled customer billing issues with their billing, payments, etc. Order supplies, managed inventory. Special Events coordinator. Handled and delivered the bank deposits daily. Handled day to day operations with a focus on efficiency and time management. Responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation. Improve employee and client retention rates through active communication and problem - solving efforts. Interviewed and trained new employees. Made sure employee’s certifications were current. Manage employee schedules and troubleshoot scheduling conflicts as they arise. Continue education in management, organization and team-building skills. Establish team atmosphere through leadership and employee development. Handled all customer claim drafts for Agent when necessary.
Begin: 02-1992 End: 01-2002 Data Entry/Scheduler/Admin. Assistant
Carbide/Dow Chemical Address: Gessner St. Houston, TX
Duties: Distribution Department-Scheduler/Data Entry Clerk. Processing invoices and billing for Product being shipped by Railroad and Truck. Schedule shipping Company vendor orders.
Duties: Administrative Assistant. Responsible for updating Policy Manuals for OHSA and ISO for Distribution Training Department. Collected information out in the field and in the warehouse when necessary. Keep updated records for all employees’ certifications, training, etc... Schedule training sessions for shift operators. Answer all incoming calls, perform clerical functions such as preparing reports using Power Point, word processing, spreadsheets, database, and other clerical duties.
Began: 06-1987 End: 02-1992 Data Entry/Bookkeeping Clerk I
City of Victoria- City Manager Address: 105 W. Juan Linn St. Victoria, TX 77901
Duties: Data Entry Clerk. Processing and updating budgets for departments, expense reports, prepare invoices, handling information requests, and performing clerical functions such as preparing reports for Audits using word processing, spreadsheets, database, or presentation software, etc.
Began: 10-1981 End: 01-1987 Vice President Bank Secretary
First Victoria National Bank- Vice President Tom Murrah Address: 101 So. Main St. Victoria, TX 77901
Duties: Secretarial-Clerical. Manage and maintain executive’s schedule and daily appointments. Open, sort, and distribute incoming correspondence, including faxes and email. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. Also train and supervise lower-level clerical staff. Also resolved issues for all of the departments. Answer incoming calls and assume other receptionist duties when needed. Schedule bank tours, social events. Order supplies and maintain inventory. Manage advertising and marketing for bank activities. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standard for services, and evaluation of customer satisfaction.
Education
Victoria College Fall of 1979 – Spring of 1980 No Degree
Victoria High School May 1979 Graduate: Top 20% Class Ranking
Licensed Insurance Agent Since October 2002 Property & Casualty Insurance
ISO Certificate May 2020 ISO Certified
Referrals:
Cynthia Rivera Inteplast -Co-worker 361-***-****
Monica L. Gonzales Velas Y Mas - Employee 361-***-****
Laura Janis Family Friend 361-***-****
Maria I. Soto State Farm Ins. - Co-worker 361-***-****