Resume

Service Representative Sales Associate

Location:

Columbus, OH

Posted:

June 02, 2023

Contact this candidate

Resume:

Darnell M. Adams

*** *. **** ***, *** B, Columbus, OH 43201 (M) 216-***-**** adxg9b@r.postjobfree.com

Summary

I am a recent college graduate of The Ohio State University, where I focused on the intersection of groups' structure, human behavior, and pharmaceutical science. Through rigorous coursework, certification, and community involvement, my higher education is the core of my personal and professional growth. My extra-curricular activities developed transferable skills, including dedication, collaboration, and sacrifice. Also, adaptability is a trait I naturally acquire and intentionally expanded through my diverse experiences. My ability to absorb information with an instant application is my most vital asset. My unconventional expertise cultivates a fresh perspective and innovative thinking in conjunction with my education and adaptability, enhancing any team.

Education

Bachelor of Social Science in Arts & Sciences December 2019

The Ohio State University Columbus, OH

Major: Sociology

Minor: Pharmaceutical Sciences

NAPSR Pharmacology/Pharmaceutical Sales Training Program January 2020

CNPR Number-67748202 Columbus, OH

Professional Experience

CVS Pharmacy- Sales Associate May 2013-September 2013

(P) 216-***-**** Shaker Heights, OH

• Answered customer inquiries

• Handled cash transactions

•Mediated conflict between team members

•Provided sales, customer service, and customer inquiry report to manager

Vector Marketing- Sales Representative April 2013- May 2014

(P) 440-***-**** Rocky River, OH

• Initiated team-building activities

• Responsible for administrative tasks

• Managed communication and operations with clients

•Executed several sales mission, being recognized as a valuable asset to increasing company profit

• Collaboratively conducted program evaluation focused on client acquisition and retention

The Ohio State University- Wood Shop Associate October 2014- May 2016

(P) 614-***-**** Columbus OH

• Operations manager of Wood Shop; including inter-department communication, appointment booking, and tool distribution schedule

• Responsible for department maintenance

• Lead education sessions on materials and tool utilization

Core Molding Technologies- Lead Machine Specialist June 2017-January 2018

(P) 614-***-**** Columbus OH

• Designated machinery operator trainer

• Developed technical skills to address machinery malfunction

• Operated machinery, such as forklifts, to transport material within the warehouse

• Lead material consultation sessions with clients

Kroger Pharmacy- Pharmacy Technician June 2019- December 2019

(P) 614-***-**** Columbus OH

•Supported pharmacological services through assembling, distribution, and acquiring product knowledge of medications

•Responsible for communication between pharmacy and providers, applying my product knowledge and discretion

• Initiated collaboration to efficiently execute staff responsibilities

•Managed confidential patient information

• Generated revenue statement of pharmaceuticals

• Organized medications for dispensary; analysis of medication orders, prescriptions, labels, calculating quantities, and preparing intravenous solutions

Bloom Insurance-Licensed Health Plan Advisor. August 2021-present

(P) 812-***-****. Bloomington, IN (remote job from home)

•Operated in a high volume call center environment by responding to incoming calls and making some outbound calls

•Complied with very strict Medicare guidelines to make sure the individual got the best plan for them

•Enrolled individuals in Medicare Advantage plans and Medicare supplement plans over the phone

•Informed individuals the various medical services that were covered or not while also assisting individuals find specialist whether in or out of network

•Utilized Salesforce to accurately log calls and collect individuals demographics to create a profile across multiple platforms so we could send various resources such as plan brochures and information packets as well as to establish a long time relationship with individuals

Skills

Microsoft Word, Excel, PowerPoint, STATA, Onenote, Quantitative and Qualitative Research and Analysis, Program Evaluation, Tangible Craftsmanship, Customer Service Representative, Sales, Management

Certifications

Nationally Certified Pharmaceutical Representative-677482021

Licensed Accident and Health Insurance Agent- License number 1392015 NPN-20077949

References

Dr. Daniel Markiewitz

Kroger Pharmacy Manager

Columbus, OH 43207

614-***-****

adxg9b@r.postjobfree.com

Nyomi Thompson, MSW, MSSP

Health Policy Analyst

Lincoln, NE 68520