Steve P. Kauff

Bridging the gap between technology and management

**** ******* ** ** *********, Ohio 43062 adxcjy@r.postjobfree.com 614-***-****

Information Technology Management

Experienced leader, network systems and security engineer combines management with CISSP, MCSE Security, and other highly desired technical credentials. Extensive experience analyzing requirements, designing solutions, providing automated solutions to resolve complex issues, remove tech debt and toil.

Core competencies include:

Risk and Regulatory Controls

Audit Readiness/Governance

Product Roadmaps

Strategic Planning

Ethical Hacking & Forensics

Team Leadership & Technical SME

SRE & Ops Management

SDLC

Release Management

Vendor Management

Data Analytics & Telemetry

Training & Development

Professional Experience

JPMORGAN CHASE & CO. – Columbus, Ohio 2006–Present

Leading global securities and investment banking institution with more than $100B in annual revenue.

Site Reliability Engineering Manager VP (2018-present)

The global Site Reliability Engineering team is responsible running day to day production support for our PaaS product, along with removing toil and setting system SLIs & SLOs. Accomplishments and Responsibilities to include:

Lead the journey and transition from a traditional day-to-day operations team to a global SRE team

Lead representative for the SRE organization and design reviews

Expanded cross-functional organizational capacity by collaborating across business units on priorities, functions and common goals

Collaborated closely business users and development teams to deliver mission-critical application functionality

Lead several automation projects resulting in efficiency gains to the team

Championed continuous improvement, change management and release management though success project execution as measured by objective measures and cultural indicators

Cultivated a culture of feedback to ensure that team and individuals are collaborative, purposeful and high performing

Engineering Manager VP (2013-2018)

Global Engineering manager for multiple teams within the Managed File Transfer space. Responsible for providing operational excellence of the MFT product. Accomplishments and Responsibilities to include:

Built a highly productive global route on-boarding team leveraging results based metrics, reporting and collaborative tools

Increased production over 70% in the first year and 180% over five years through task based and modular training programs, streamlining processes and providing automation

Reduced headcount by 50% while reducing time to market by 37% through process improvement, workload management and automation

Successfully built a global 24x7 Level III operations team, which allowed for the merge of two other teams for efficiency gains

Championed and led the legacy operations team on their journey to SRE

Provide SDLC support and lead the release management

Team Software Security Champion

Team Security and Risk lesion

Created development plans and career achievement goals for all staff members.

Infrastructure Engineer (2005–2013)

Lead all aspects of level III and IV engineering and operations for 200+ UNIX, Mainframe, and Tandem/Guardian servers with distributed computing capabilities as part of one of the world’s largest managed file transfer systems. Served as the Subject Matter Expert (SME) to identify emerging issues and to design and engineer solution strategies. Monitor, evaluate, and report potential security incidents. Draft technical documentation and create system utilization queries in SQL.

Collaborated with engineering team in massive data center exits and migrations, including DNS swings, account migrations, and physical server relocations, resulting from business acquisition and consolidation activities

Led integration of 24 servers from acquisition of WaMu, migrating all data onto existing JPMorgan systems within expedited 3-month time frame

Selected to spearhead migration of Bear Sterns servers at 2 key locations into JPMorgan data center.

Orchestrated migration of all clients in Nevada and Massachusetts onto 100% secure, certified connections to comply with new legislation for financial companies in each state

Crafted and executed robust data backup and recovery strategy that complied with SEC regulations

Created automated patching and application upgrade solution reducing human error and reducing installation times.

Strengthened file transfer system performance, achieving zero outage record

Conducted comprehensive internal IT audits and risk assessments, preparing and presenting findings and recommendations to leadership teams

Security and Risk SME for Enterprise MFTS

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Additional experience:Field Engineer with Gordon Flesch Company, Field Engineer with NCR Corporation, IT Specialist with Limited Brands, Served as Electronics Technician 2nd Class (E-5) in the United States Navy, earning 5 Letters of Commendation for exemplary performance.

Education & Credentials

Associate of Science in Computer Electronic Engineering with Computer Programming Focus

Columbus State College – Columbus, Ohio

Certified Information Systems Security Professional (CISSP)

Certified Ethical Hacker (CEH)

Certified Computer Forensics Examiner (CCFE)

AWS Certified Cloud Practitioner (AWS CCP)

Microsoft Certified Systems Engineer (MCSE) ~ Microsoft Certified Systems Administrator (MCSA)

Microsoft Certified Professional (MCP)

CompTIA A+, Network+, Server+ & Security+ Certified

Certified HP Accredited Platform Specialist (APS) ~ Certified IBM z/OS System Programmer

Selected Technical Skills

Build/Automation: Bitbucket, Jules

Scripting: Shell, Bash

Languages: C++, HTML, Shell Scripting

Bug Tracking: Service Now, JIRA

MFT Applications: Axway Secure Transport, Sterling(IBM) ConnectDirect, IPSwitch, Kleopatra

Cyber Applications: Metasploit, Kali Linux, Encase, Autopsy, Tails, Nmap, VMWare

Database: Sql Developer, Toad

Operating Systems: Windows 9x-pres, Linux/Unix, Ubuntu, REHL/CentOS, Mainframe Z/OS, MVS

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