April Baez

e. adx7w5@r.postjobfree.com ; m. 213-***-**** https://linkedin.com/in/april-b-1134b5ab; Washington, DC, 20007

Summary: After migrating back to the U.S. in 2018, looking for work in my field of writing social research, education and administration. Customer service and information at multiple museums in Washington DC. Including, other qualities and work experience such as key areas of expertise in delivering key project management support to multiple government and non-government agencies. Demonstrated success in analytical problem solving and boosting operational efficiency and funding of projects.

Current. Writer editor for TSG,projects with department of justice and other federal agencies.

Skills Program Management Case Management Personnel development Report writing and editing Documentation and Control Meeting minutes and arrangements Travel coordination Evidence based social research Sensitive Data management MS suite and cloud applications spreadsheet management Training and staff on - boarding Supervision - interviews project planning and evaluation Outreach and Field work Submission grant writing Randomized Evaluation - PAR Needs Analysis

Professional Education

2008 Post Graduate degree - Developmental Psychiatry, Mindful, School of Medicine, Department of Developmental Health, University of Melbourne, Melbourne, Australia

2006 Master Program of Creative Arts Therapies, RMIT {Royal Melbourne Institute of Technology, School of Life Sciences, School of Medicine, Melbourne, Australia – pending.

2001 Bachelor of Social Work, RMIT {Royal Melbourne Institute of Technology}, School of Global, Urban and Social Studies, Melbourne, Australia

Experience

2022 September - Current, Visitor Assistant and Welcome Center,, Arlington Cemetary, Arlington, Va.

2020 February – September 2020, Visitor Assistant, Architect of the Capitol, U.S. Capitol building and Visitor Center, Washington DC.

Administration, process constituent correspondence for congressional learning and citizen advocacy.

Information management and collation of sensitive materials, constituent support, and tour provision.

2019 May – September 2019, Community Outreach Coordinator, on call to CEO, Community Engagement Team, Poet Life, Washington DC (due to covid virus program ceased).

Planned, evaluated, and monitored programs for current and future program development; remote.

2018 September – February 2020, Customer Service Operations, The National Building Museum, Washington, DC.

Monitored and organized education materials for museum constituents for EVICTED exhibit; assisted in collection of resources for visiting professionals; building partnerships both domestic and international with academics.and housing specialists.

2018 March - current, DC Representative, On Call, The American Adoption Congress, Washington D.C.

Conference planning and evaluation; Advocacy

2018 April – October 2018, Mental Health Practitioner, Allignstaffing, Alexandria, Va.

Case Management and organized group work facilitation; Established mindfulness training for group facilitation; Coordinated health and counselling programs for multi - cultural diverse community with a compliant and non - compliant population alongside team of psychiatrists and a general practitioner.

2010 April - December 2017, Part time consultant; Development Coordinator, Program Management - Cultural Diversity, Post-Disaster

Victoria Council of Churches - Emergencies Services {VCCEM} Melbourne. Left position to migrate back to U.S. Remote

Rsilience, race / ethnicity research; Developed a recovery program; Social research of displaced populations from China, Somalia, Venezuela, Iran, and Samoa. Report writing, program implementation, planning, evaluation; on - going monitoring of multiple projects.

2011 September – December 2017, Part time; Employment Consultant Case manager, Diaspora Refugee and Asylum Seeker Programs, AMES Recruitment, Noble Park, Victoria.

Developed and organized Case Management and report writing for not-for-profit workshops, Melbourne, Victoria.

Case Relations, Diaspora Asylum Seeker & Refugee Early Re - Settlement Services, risk disenfranchised youth and families from Afghanistan, Iraq and Iran with educators, housing and immigration consultants.

2006 January -March 2011, Part time, Education Counselor / Field Supervisor, Cambridge International College, Melbourne.

Developed and organized new business management opportunities and supervised students from India, Bangladesh, UK, Australia, China, and South America overseeing housing and employment support.

Casual facilitation and Skills Trainer, Institute of Counselling & Community Studies (ICCS), Melbourne, Casual, Taught case management well being unit specification.

2002 October - February 2011, Part time, Program Coordinator / Infectious disease Health Educator, Victoria State Representative, Arthritis Victoria, Caulfield, part time

Case Management

State representative for infectious diseases - Chronic Fatigue Syndrome and Fibromyalgia outreach program. Facilitated monthly sessions; Supervised staff and volunteers; Submission writing for state funding.

Conducted urban and rural health education sessions and recruitment of new membership and volunteering.

Workshops and Certificates

2020 Institute of Peace - Global Health and Conflict Resolution, Washington, DC

2016 Peter MacCallum Cancer Centre, three {CPE}, Clinical Pastoral Care Graduate Certifications, Ridley College, Australian College of Theology, Melbourne, Australia

2013 Certificate in Looking Through the Lens of Adoption in Working with Loss and Trauma, VANISH, Melbourne, Australia

2009 Cert. Supervision for Professionals in Human Service Organization, Melbourne, Australia

2009 Cert. IV TAA, Training and Assessment - Train the Trainer, Vitreous Education Australia.

2007 Post Graduate Assessment, Treatment and Case Management in CAMHS, Alfred CAMHS, Melbourne Australia

2006 The Better Health Self- Management CBT Course (BHSMC), Stanford University, California

Field Work: Randomized evaluation PAR, {participatory action research} & Evidence Based Social Research, ‘Communities That Care Project,’ Qualitative / Quantitative.

oNeeds Analysis of youth resilience health project receiving federal and state funding over 100,000.00 on going at the Mornington Peninsula Shire Council.

oDirect Service, Indigenous Health with the community of the Stolen Generation at St.Kilda Community health services, Victoria.

Volunteer Work

2002 – 2022 - VANISH (Victorian Adoption Information Self Help), Melbourne, Australia,

Evening group work leadership and counselling support - trauma and complicated grief - facilitation

State and Federal campaign involvement at local level

July 2014 January 2015 Play therapist, Children’s Hospital Melbourne, Melbourne Australia, weekends

Developed new play therapy techniques with infants, primary school aged, and creative arts therapies with adolescence.

Proficient in many software packages and research databases including MS Office, Adobe, HTML, MS Project, and CREDIBLE Behavioral Health and Cloud applications - Skype, Zoom

Contact this candidate