Customer Service Representative

Courteney Bovenzi

Customer Service Representative

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585-***-****

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adx7rr@r.postjobfree.com

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Holley, NY 14470

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CAREER OBJECTIVE

Detail-oriented professional with 6 years of experience and a proven knowledge of customer retention, strategic business planning and vendor sourcing. Aiming to leverage my abilities to successfully fill the role at your company.

EXPERIENCE

CUSTOMER SERVICE CASHIER, Middleport, Ny

Dollar General, January 2022-Present

Bagged, boxed, or gift-wrapped sold merchandise per customer's request.

Answered product questions with up-to-date knowledge of sales and store promotions.

Assisted customers with product selection, inquiries and order customization requests.

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CUSTOMER SERVICE CASHIER, Albion, Ny

Family Dollar, November 2021-January 2022

Built loyal clientele through friendly interactions and consistent appreciation.

Used POS system to compute accurate sales prices for purchase transactions.

Recommended, selected and helped locate merchandise based on customer needs and desires.

Bagged, boxed, or gift-wrapped sold merchandise per customer's request.

Maintained high standards of customer service during high-volume, fast-paced operations.

Resolved customer complaints by exchanging merchandise, refunding money, or adjusting bills.

Resolved customer concerns to meet unique needs and boost satisfaction.

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FOOD SERVICE WORKER, Albion, Ny

Burger King, April 2016-August 2019

Prepared variety of food dishes by following strict recipe guidelines.

Stored excess foods according to temperature storage specifications.

Handled cashier duties, maintaining accuracy of monies received and or exchanged.

Used spreadsheets and other documents to record and track quantities of food used, sold and thrown away.

Performed daily closing tasks by washing dishes, packing and refrigerating leftovers, and mopping floor.

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SKILLS

Customer Service and Assistance

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Educational Feedback

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Inventory Stocking

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Work Task Prioritization

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Telephone Reception

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Advising and Coaching

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Performing Needs Assessments

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Customer Complaint Resolution

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Customer Transactions

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Contact this candidate