April Nelson

**** **** ***** *** **** AZ, *****

480-***-****

adx7pf@r.postjobfree.com

Qualifications:

Detail-oriented, performance-focused, and goal-oriented professional with hands-on experience in office and operations management, complemented with strong background in business administration cross-functional collaboration. Recognized for outstanding ability to provide manorial support to ensure efficient operation of the office and achievement of set-forth goals. Known for strong skills in handling multiple priorities and work within challenging and fast-paced environments. Proactive team leader, strong skill set in sales, pipeline, management/vender relations. Strong Customer Service & communication skill set. Payroll management, hiring, training. Ability to lead a team to highest sales goals and operations. Full cycle design and sales demos.

Leader in speaking engagements and seminars. Marketing strategies and social media outreach.

Experience

October 2021 – Present

Showroom Sales Manager * Sun Mountain Door- Scottsdale, AZ

Lead overall sales quota. Achieved 1 million in sales through outbound and inbound marketing calls and customer satisfaction. Re-established new sales and business with lost customers with elevated customer satisfaction. Designed new door plans through architectural plans and collaborating with customers on design and need. Visited building sites to ensure completion and design were on track.

2020-2021- Mesa, AZ

Owner * Designs by April

Owner and operator of Design plans and sales. Designed Key Glee and New Reach offices. Cross collaborated with venders on design and managed all deliveries of furniture, painting, and re-designed office rooms. Custom designed accent and wall décor.

November 2019 – 2020 (Left due to Covid protocols)

Store Manager/Design Consultant * Bassett Designer Furniture – Summerlin, NV

Managed showroom including floor sales, payroll, scheduling, hiring. Trained all employees in sales and design skills. Conducted daily meetings to monitor growth and goal achievements. Developed marketing plans to drive sales and monitor trends. Achieved high customer service satisfaction ratings

March 2019 – May 2019

Design and Sales Consultant • Bassett Designer Furniture – Lone Tree CO

Top in sales and design goal every month. Implemented new sales strategies and marketing growth trends.

February 2011 – March 2019

Sales/Design Associate • EBCO Inc, DBA- La-Z-Boy Furniture Gallery - Mesa AZ

Implemented sales strategies and improvements. Lead all store meetings. Developed and implemented “ One Stop” Process of in-home sales & order processing. Worked with all lead designers on training & market awareness.

Implemented Canada financing processes for customer base visiting Arizona.

Over $1 million in gross sales per year, Lead company in the $100,000 Century Club for over 6 years. Top sales rep 10 years in a row.

January 2004 – February 2011

Manager/Designer • Poppies Home Décor, Mesa AZ.

Assisted with market growth in opening 2 locations. Managed staff of 37 plus employees, performed training and on-boarding of new hires. Handles all purchasing, designing and marketing for store. Created and implemented in-home design programs and classes. Held top sales position and was interviewed by many magazines. Designed all displays for “in-store” appearances.

Education:

Business Management Degree

Minor in Marketing

IDS: Interior Design Society Certificate

Design Degree @Art Institute, Seattle WA

AWARDS

Top 10 Sales in country- Lazyboy – 2011-2019

Million Dollar Writer

Top in Sales and Management- Bassett

** Numerous sales awards and achievements. Recognized for leadership and customer service Satisfaction **

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