Customer Service Representative
Resume:
Krista M Mitchell
Pocatello, ID
adx6md@r.postjobfree.com
Work Experience
Lendmark Financial- Pocatello Idaho
CSR/Collections
Answer phones, take payments, set up payment arrangements, scanning,complete renewal applications and start new applications
CSR
Title Cash -Pocatello,ID
May 2022-June2022
I processed loans, collected monies,made daily deposits, collection calls.
I was let go due to a family emergency. I am rehireable.
Shop Assistant
Super T Transport - Idaho Falls, ID
August 2021 to February 2022
I help drivers with repairs to their trucks. I do 3-4 reports daily for the Trucks and Trailers. I authorize payments for repairs done over the road . I also do CS for the drivers and outside vendors
Customer Service Specialist
Farm Bureau Insurance - Pocatello, ID
November 2018 to June 2021
I started in Claims as an Examiner . I processed claims, Fixed Fools ( First Notice of Loss), processed mail, Requested and processed W9s and then moved to Customer Service Experience Specialist where I helped CSRs, Agents and Client with Policy issues. I also answered calls and transferred them to the proper department and answered any questions about their Policy.
Orientation Supervisor
Clear Insights - Pocatello, ID
August 2018 to October 2018
I am an Orientation Supervisor, i conduct all orientations and supervision of the dialing floor.
CSR - Customer Service Representative
Bronco Insurance Allstate - Boise, ID
December 2017 to June 2018
CSR
I answered the phone, took monies,made endorsement on clients accounts, filing and kept customers satisfied.
I left on great terms and have 2 letters of recommendation.
CSR - Customer Service Representative
Farmers Insurance - Caldwell, ID
September 2016 to March 2017
LOA)
CSR 112 W Logan St
208-***-****- LuAnn
I answer phones, collect monies, make changes to accounts. I was receptionist and I processed quotes for the agent.
CSR - Set Appts for Carpet Cleaner
A-1 Chemdry - Nampa, ID
October 2015 to March 2016
909 3rd St S
208-***-****- Lynn
I was a CSR. I answered phones and scheduled the techs for carpet cleanings.
Property Manager- Sold Company
Glenbrook Apts - Boise, ID
May 2015 to August 2015
CSR - Customer Service Representative
Gem State Staffing - Boise, ID
March 2015 to May 2015
CSR for a Real Estate Co 914 N Curtis Rd
Caregiver
St Fillans - Meridian, ID
June 2014 to February 2015
226 E 5th St
●Worked with Adults with Disabilities 208-***-****- Andrew
Education
+ Add level of education
+ Add field of study
Borah High School
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