Customer Service Assistant Manager
Resume:
Samantha Meneley
Saint Cloud, FL *****
adx5y9@r.postjobfree.com
1. To apply my Customer Service skill to any field that consists of assisting in customers needs. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Office Assistant
Gaudet Roadside Assistance - Saint Cloud, FL
November 2020 to Present
• Answer dispatches for calls
• Ensure customer satisfaction
• Manually enter in address to location of customer for service
• Ensure all equipment works at all times
• Takes note of efficiency of tools
• Assist driver in navigation and calling customer to affirm reason for service and cost of said service EMT-Basic
American Ambulance - Orlando, FL
March 2022 to June 2022
Drive patients from one hospital or facility to the new facility. Assist EMT with entering patient’s information and vitals. Ensured patient safety as well as comfortability while riding in the Ambulance. Cleaned and sanitized every inch of the inside of the ambulance and stretcher. Entered mileage and fuel mileage into system and ensured vehicles were stocked with medical materials and supplies needed for the next day
Customer Experience Guide
DriveTime Automotive Group - Kissimmee, FL
January 2022 to March 2022
Cashier/Customer Service
Holopaw MiniMart BP - Holopaw, FL
November 2021 to January 2022
Fugitive Recovery Agent
Northern Idaho Fugitive Apprehension - Kooskia, ID July 2019 to July 2021
Locate and apprehend fugitives, maintain professionalism at all times, secure location of suspect. Waitress/Server
Duke’s Brewhouse - Saint Cloud, FL
December 2020 to January 2021
• Handled 6 tables daily
• Welcomed guests as they arrived
• Worked at a bar and restaurant
• Took food and drink orders
• Prepared lunch, dinner and orders
• Served meals
• Checked on guests frequently
• Cleared tables
• Managed cash, check, credit orders
• Maintained a clean work area
Office Manager/Administrative Assistant
Finn’s Diesel Repair, LLC - Williston, ND
March 2020 to August 2020
• Managed day-to-day operations of Finn’s Diesel Repair
• Communicated with Mechanics and other companies
• Handled phones and faxes
• Monitored office supplies
• Responded to emails/faxes
• Handled travel orders and travel vouchers
• General clerical support duties including filing, faxing, scheduling and placing orders
• Ordered and distributed work orders
• Managed and monitored payroll
• Prepared expense reports
• Input invoices into Quickbooks
Bartender/Server/Trainer
Hi Way lounge and bar - Alexander, ND
November 2019 to January 2020
• established customer age prior to serving
• Performed opening duties
• 7 years of experience making drinks, cocktails and alcoholic beverages
• Worked lunch shift
• interacted with guests
• Maintained safety of merchandise and inventory
• Served alcoholic beverages, food and mixed drinks
• Worked in a fast paced and high volume environment
• waited tables
• Prepped bartender
Bartender/Server
The Spur
October 2018 to June 2019
• Performed barback duties
• Prepared and served alcoholic beverages
• Maintained safety standards
• Performed opening and closing duties
• Six years of experience bartending
• Experience with fast paced and high volume environments, restaurants, bars, and dining establishments
Cashier/Customer Service
Lowe's Home Improvement Company - Fairbanks, AK
December 2018 to April 2019
Assist customers in merchandise questions, entering merchandise for purchase in computers, ensure all items are rung up correctly and price match sale items. As well as assisting coworkers and managers in looking up customer information to make payments on credit cards. Beer Sales Associate
Brown Jug - Fairbanks, AK
November 2018 to December 2018
Ensure customer satisfaction, stock beer in the reach-in cooler, walk-in cooler, and cooler doors. wash out and fill growlers with specific beer the customer requests. wash filler tubes in bleach water, pour hot water down the beer grates into the hoses, label growlers with same beer names. print and display price tags with correct merchandise, empty U-boats and fill up beer where needed, sweep, mop, and soak beer mats nightly. clean growler bar two to three times daily and make presentable for district and corporate employees.
Bartender
Spurr Lounge - Laveen, AZ
July 2018 to August 2018
Mix and serve drinks to patrons, directly or through waitstaff. Service Advisor
Palestine CDJR Fiat - Palestine, TX
August 2017 to September 2017
Diagnose, adjust, repair, or overhaul automotive vehicles. Shift Leader/Assistant Manager
Dollar General - Teague, TX
April 2017 to June 2017
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Ranch Hand
Rough Rider Stables - Watford City, ND
April 2013 to April 2017
Attend to live farm, ranch, or aquacultural animals that may include cattle, sheep, swine, goats, horses and other equines, poultry, finfish, shellfish, and bees. Attend to animals produced for animal products, such as meat, fur, skins, feathers, eggs, milk, and honey. Duties may include feeding, watering, herding, grazing, castrating, branding, de-beaking, weighing, catching, and loading animals. May maintain records on animals; examine animals to detect diseases and injuries; assist in birth deliveries; and administer medications, vaccinations, or insecticides as appropriate. May clean and maintain animal housing areas. Includes workers who shear wool from sheep, and collect eggs in hatcheries. Head Cashier
Albertsons - Williston, ND
February 2013 to April 2013
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Head Cashier
Dollar General - Leonard, TX
January 2007 to May 2007
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Education
High School Diploma
Leonard High School
Skills
• Microsoft Word, Microsoft Office, MS PowerPoint, 10-key, most POS systems, most hardware and software programs from 1995-2017 (10+ years)
• Front End
• Front-End
• Javascript
• Restaurant Experience
• Serving Experience
• Bartending
• Java
• Serving
• Time Management
• Merchandising (3 years)
• Sales (7 years)
• Customer service (10+ years)
• Diesel engine repair (6 years)
• Mechanical knowledge (10+ years)
• Animal care (10+ years)
• Equine experience (10+ years)
• Branding (5 years)
• Brake Repair (4 years)
• Transmissions (1 year)
• Veterinary experience
• Oil Change
• Mechanic Experience
• HTML5
• Assistant Manager Experience
• PHP
• XML
• Microsoft Excel
• Transcription
• Front desk
• Microsoft Powerpoint
• Communication skills
Military Service
Branch: U.S. Army
Service Country: United States
Rank: Staff Sergeant
June 2007 to September 2012
Certifications and Licenses
Food Handler Certification
Driver's License
TABC Certified
Bartender License
Additional Information
Minimal Vet Experience: 2 years assisting in shots, worming, flea baths, minor grooming, medicine administration
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