Nicole Banks

Jonesboro, GA *****

adx4bm@r.postjobfree.com

+1-304-***-****

Authorized to work in the US for any employer

Work Experience

Personal Care Assistant

West Virginia Choice - Skelton, WV

December 2021 to February 2023

Provide personal hygiene such as bathing, care of mouth, skin, or hair. Assistance with dressing and grooming,turning or assistance with transferring using proper procedures. Established and maintained effective working with clients. Maintain confidentiality of clients personnel and Agency information by sharing information about the clients only with supervisor or case manager.

Help clients learn independent living skills

Assisting with eating, light housekeeping, transportation to grocery shopping, and medical appointments. Mental Health / Substance Abuse Case Manager

Southern Highlands CMHC - Welch, WV

August 2021 to February 2023

Assesses and screens the consumer determining needs and appropriate levels of service, provides outpatient intakes/updates and treatment planning. Ensure treatment plans are completed and turned into Medical records for scanning purposes within the established guidelines and according to the agency's policies. Submit all clinical/ program paperwork in a timely manner,according to established policies and in compliance with Medicaid/APS guidelines.

Develop and demonstrate rapport with consumers and team members as evidenced by the supervisor's observations and/ or staff

members' report.

Demonstrate the ability to accept and provide constructive criticism.

Demonstrate the ability to follow through on Supervisor's instruction, by actively communicating with team members

regarding any changes.

Demonstrate the ability to learn new skills and adapt to policy/procedures changes. Secretary

Kingdom Haulers - Jonesboro, GA

February 2017 to April 2021

Dispatch calls' made appointments for pick up, verified insurance, direct contact with customer, solve all issues and problems, recovered payments, processed payments Support Staff

YMCA Magic place - Roanoke, VA

December 2015 to November 2016

Its an after school program for elementary school children.

•Develop healthy nutritional diet program,

•Help students with their school work

•Supervise them on trips

•Develop healthy nutritional diet program

•Create academic activities

Sales Associate

Follett Corporation - Athens, WV

August 2012 to December 2015

Responsibilities

• Operate cash register daily

• Duplicate and document book rentals

• Fill store orders

• Count inventory

Accomplishments

Making sure the customers felt welcomed and got what they needed. Skills Used

Teamwork

Counselor/Tutor and Assistant Resident Director

Concord University Upward Bound summer program - Athens, WV June 2012 to June 2014

Responsibilities

• Develop healthy nutritional diet program

• Help students with their school work

• Counsel Students on personal problems

• Create cultural enrichment

• Monitor academic enrichment

Accomplishments

Made positive impacts on students lives. Helped them learn about college. Skills Used

Leadership, Flexibility, Teamwork, Public speaking Cashier

Marquee Cinemas - Welch, WV

May 2010 to February 2012

Responsibilities

• Operate cash register daily

• Count inventory

• Clean the theater and common areas

• Stock inventory

Skills Used

Teamwork

Education

Regents Bachelor of Arts Emphasis of Sociology in Sociology Concord Unversity - Athens, WV

2011 to 2015

Skills

• Teamwork

• leadership

• flexibility

• Typing

• Individual / Group Counseling

• Tutoring

• Case Management

• Customer service

• Mental health counseling

• Addiction counseling

• Social work

• Behavioral health

• Hospital experience

• Acute care

Certifications and Licenses

Driver's License

March 2020 to March 2030

WV drivers license

First Aid Certification

CPR Certification

Groups

Black Student Union

August 2013 to December 2015

We help bring diversity to Concord University. We plan events on campus and help bring awareness about racism. We also do community service.

Sociology Club

August 2013 to December 2014

We do research projects that deals with sociology issues. We also do community services.

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