Shannon Yoshikawa

**** ******** *** *** ***** Monica, CA 90401 310-***-****

adx3v0@r.postjobfree.com LinkedIn Shannon Yoshikawa

PROFESSIONAL SUMMARY

Customer Service Professional and Military Veteran and 10+ years of proven experience in collaborating with cross-functional teams to produce successful outcomes. Possess a comprehensive background in retail management, sales, and administration. Possess extensive knowledge in employee relations, inventory control, and merchandising. Proven ability to provide customer service in high-volume populations daily and recommended and executed solutions to supply demands. Accomplished measurable results while leading teams, providing training, oversight, and evaluation. Career supported by extensive experience and training in the military and private sector.

McGee Lerner and Associates.

09/17/2020-prsent

I have done Paralegal for attorney’s and friends. I am currently working on my own Personal injury case that started in Nov 24th, 2019. I have had to do research fight for the right criminal charges and help in the discovery process. I have had to answer interrogatories. Due in 30 days did that in 6 days

LOS ANGELES COOPERATIVE FOR VETERAN AFFAIRS Los Angeles, -01/01/14-01/01/18

Volunteer * Participated at monthly meetings and gathered information for homeless veterans. Gathered information for financial literacy for veterans. This helps veterans to get out of homelessness and other factors that they may face.

Dodger Stadium- Los Angeles Ca 3/2018- present

Concession Stand Worker:

Takes guests' food orders, prepares/wraps food items and dispenses beverages.

EDD Los Angeles 06/21-01/22

Employment Program Representative

Conduct Unemployment Insurance (UI) eligibility interviews. Determine eligibility for UI benefits in accordance with laws, regulations, and policies. Interpret and apply laws, policies, and precedent to decisions consistently to individual cases.

U.S. Census Bureau 02/2020- 10/2020

Census Field Supervisor

Census takers will interview household residents and update address lists. Applicants who are hired will attend paid training before beginning work.

EDUCATION

West Los Angeles College, Paralegal Studies Certificate 06/2021

Bachelor of Arts, Women Studies, University of California Los Angeles 1999

TECHNICAL SKILLS Microsoft Office Suite (Word, Excel, PowerPoint