LINDA MORRIS WRIGHT
New Orleans, LA ***** 504-***-**** adx29h@r.postjobfree.com
Professional Experience
Indirect Patient Care
Ochsner Health
AprilPRIL 1989 – July 2023
Revenue Cycle Precertification Nurse – L-LPN May 2010 – Present
I am presently an Authorizations Utilization representative (LPN): obtaining prior authorizations for injections orders by successfully completing the authorization process with all commercial, Medicaid and Medicare payors.
Some responsibilities are effectively review charts, collaborates cross-departmentally for 10+ patients daily to ensure a high-quality patient experience and communicates with patients occasionally for excellent customer service skills
Collaborates across 15+ unique audiences from Medical Assistants to Nurse Practitioners to insurance companies to assist with troubleshooting, verification of insurance orders, and researching claims to provide the most relevant information for maximizing insurance payouts to the organization by $100,000 bi-annually
Proposes workflow improvements to reduce process inefficiencies contributing to faster referral turnaround times
Cultivates a culture of synergy by assisting with 10+ new hires annually onboarding to minimize the training timeline for faster employee assimilation
Serves as subject matter expert for EPIC protocols handling injections, surgeries, inpatient, infusion, and chemotherapy authorizations for near perfect documentation
Direct Patient Care
Ochsner Health, Staff Nurse – LPN April 1989 – May 2010
N’ Peace, Inc., Lead Clinic Nurse – LPN September 2009 – September 2011
Redicare Home Health, LPN February 1995 – August 1997
St. Margaret’s Daughter Nursing Home, Staff Nurse LPN January 1983 – April 1989
Successfully served 10,000+ patients across various specialties (Med/Surg, Oncology, Orthopedics, Rehabilitation, Acute, and Home Health) by collaborating with cross-functional care teams to ensure timely delivery of care for a superior patient experience
Education
Licensed Practical Nurse