Laura M.

+1-402-***-****

adx03k@r.postjobfree.com Omaha, NE 68112

Willing to relocate anywhere

Authorized to work in the US for any employer

Work experience

Sales and Event Manager

Fine Dining Establishment - Omaha, NE

September 2021 to Present

Increased event sales volume by 64% in a year over the previous 3 years average with a special emphasis on corporate events. Initiated an employee recognition program, including special achievements and kpi improvement incentives to increase employees work satisfaction and improve morale. Order banquet items including wine and liquor as needed for all events. Sell, organize and provide quality catering services with an upscale and personalized feel. FOH management, training and staff development.

Event Manager/Bartender Lead

Ramada/Coco Keys Water Park and Resort Hotel - Omaha, NE

January 2020 to September 2021

Meet with event clients to get expectations and desired details to make their event memorable. Explain contractual agreements and ensure event meets all of the agreements or make adjustments and bill as necessary. Ensure events are staffed with trained banquet/bar staff. Resolve any client complaints quickly and efficiently. Ensure catered food is delivered in an elegant and timely manner and is replenished as necessary. Order necessary food/beverages. Be present at client visits to answer questions and assist in meeting their needs, as well as be present through the event to handle any issues that may arise. Provide food and beverage service at restaurant and Waterpark bar. Keep inventory stocked and rotated. Prepare, store and rotate garnishments according to safe food/safeserve guidelines. ID patrons and follow safe serve alcohol guidelines. Create specialty drinks and price appropriately to increase revenue. Keep bar area clean and stocked. Contact engineering for any needed repairs or service. Provide bartender service at banquets/events as needed. Open and close restaurant and/or bar, including sales reconciliation and preparing nightly deposit. Operate pos and operations. Serve as Hotel MOD when required.

Bartender/Server Supervisor

Attitude on Food - Omaha, NE October 2019 to January 2021

Provide an excellent hospitality experience for clients. Set up and tear down equipment/supplies. Handle client requests quickly and efficiently. Ensure the clients needs are met in a pleasing manner and according to the beo. Staff development and supervision

Wilderness Instructor/Operating Manager

Primitive Reboot II

May 2015 to Present

As a naturalist, I teach basic wilderness survival skills including: wilderness first aid, foraging wild and medicinal plants/mushrooms, wildlife safety, fire starting, cordage, shelter procurement, water purification, etc. Classes are taught with a special emphasis on safety and conservation. Classes have been held at many conservation centers and state parks across Iowa, Nebraska and Missouri. Duties include administrative and clerical work, as well as billing and account reconciliation, social media management, facebook and Twitter advertising, organizing educational materials and class samples and assisting clients to choose the appropriate classes/camps and hosting such.

Home Health Nurse

Self employed + Home health agency

Home health services/companion both as self-employment and an additional 18 months with a staffing agency as home health nurse and temporary nurse to facilities that were short staffed while continuing my education. Duties include general and emergency medical care, charting, billing, scheduling of appointments and organizing information sharing between specialists/caregivers.

Store Manager

Sally Beauty Supply - Ottumwa, IA

March 2018 to September 2018

Manage store to store operations. Track and coach employees to keep KPI's at company goal. Meet and exceed monthly sales goals. Hire, train and track associate performance. Provide excellent customer service to professionals and other clients.

Agriculture/Livestock

Self employed - Iowa, Nebraska

March 1996 to May 2016

General experience in agriculture, crop maintenance, harvest, grain testing, Livestock management and Livestock health (cattle, horses, chickens, goats) as owner/operator and as a crop consultant for farmers venturing into winter wheat farming.

Sales/Manager

VARIOUS COMPANIES

I have over 10 years experience in sales and supervisory sales of all sorts.

-2 years @ Oskaloosa Motors as finance manager

-Custom/specialty item retail (4 years)

-weight loss clinic (medical assistant/sales)(2 1/2 years)

-premier matchmaking services (2 years)

Medical Assistant

VARIOUS COMPANIES AND LOCATIONS

1 year experience as clinical medical assistant and 2 years as medical assistant/phlebotomist (1997-2000) These positions include front office administrative duties.

In addition, I worked as an independent contractor doing in-home physicals (phlebotomy, ekg, physical assessment and disease screening, collect urine for screening) and in health fairs where duties included phlebotomy, skin screening, patient histories, immunizations, vital signs, and health education.

Bartender/Manager/Server

VARIOUS COMPANIES AND LOCATIONS

I have 10 years experience as a bartender/server/front end manager (4 years front end management experience) With the exception of the 18 months I spent as a front end manager for Storz Brewery and Trophy Room (restaurant seating capacity 150, 3 separate bar areas, and 2 banquet rooms,) these positions were for supplemental income in addition to my other employment. Customer service, strong communication skills, time management, training and problem resolution were key traits that helped me excel in these positions.

Nurse

Pediatric clinic, All Midlands Health Care Staffing

Practical Nurse program graduate with high honors.

Education

Certificate in Project Management

Certificate in Project Management

PMPI Currently in progress. Estimated date of completion June 30, 2023

Associates in Business Management

Associates in Business Management

University of Phoenix-Online Campus 2003 to 2004

Certificate in Medical Assistant

Certificate in Medical Assistant

Concorde Career College-Aurora 1997 to 1998

Associate's degree in Outdoor Education

Associate's degree in Outdoor Education

University of Nebraska

Skills

Analysis skills

Google Docs/suite

Contract development and Management

Events Management

Recruiting

Event planning, corporate and social

Travel planning, corporate and social

Budgeting

Restaurant management

Personal Assistant Experience

Micros/Aloha POS

Microsoft Office, Adobe, Microsoft Publisher, EHR

Hotel experience/Supervisory

Project management

Hospitality

Office administration/management

Logistics

P&L Management

Agriculture/Livestock

Banquets/catering/bartending

Social Media Management

Account Reconciliation

Retail Management/Key holder

Laboratory experience

Certifications and licenses (Current and expired)

Search and Rescue Tech II

Practical Nurse

Wilderness First Responder

CPR Certification

First Aid Certification

Medical Assistant

CNA

Assessments

Supervisory skills: Motivating & assessing employees - Highly Proficient

January 2021

View full score report

Scheduling - Proficient

July 2021

View full score report

General manager (hospitality) - Highly Proficient

July 2021

View full score report

Groups

Team 29 Disaster Relief and Community Preparedness

September 2016 to Present

I am the previous director of an emergency response team with over 100 members in Iowa. We train/serve in search and rescue, security, mass casualty scenarios, as well as doing community outreach. We also teach and emphasize self-sufficiency and preparedness for any type of scenario. Most recently, we sent teams to Texas and Florida to assist with hurricane relief efforts there. Responsible for developing relationships with other group coordinators, budgeting and marketing, recruiting new volunteers, planning and staging training events and volunteer meet and greets, tracking certifications/licenses/training for volunteers and ensuring they are current.

Nebraska SIDS Foundation Board of Directors

November 1998 to May 2001

Chairman of Education and Statistics for Nebraska. I worked with law enforcement to promote a statewide child death investigation reporting system. I also provided educational training to law enforcement, first responders, and civilian groups of all ages about Sudden Infant Death Syndrome and how to prevent it.

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