Office Specialist Manager
Resume:
SUSAN LEE
Address: *** ******* ***********, ** ***** Phone: 940-***-****
adwz0o@r.postjobfree.com
To obtain an administrative position in a fast growing company with advancement opportunities. EXPERIENCE
WINSTAR WORLD CASINO AND RESORT
THACKERVILLE, OK
10/2016-PRESENT
CALL CENETER -05/2019-PRESENT
Assisted patrons with making reservations, promotions, transferring calls and answered common questions.
WINSTAR WORLD CASINO AND RESORT
THACKERVILLE, OK
Players Analyses
Analyzed different types of gaming reports, ran an end of month analysis, processed daily reports, WIN/Loss Statements. I also assisted patrons with the WinStar web site, PIN changes as well as Web correspondence.
WINSTAR WORLD CASINO AND RESORT
THACKERVILLE, OK
Players Services
I assisted patron whom came in the Casino with general questions over their accounts, PIN Changes, address changes, gaming operations, tier point levels, meal comps, rate of play and all casino promotions.
WINSTAR WORLD CASINO AND RESORT
THACKERVILLE, OK
The Inn at WinStar -10/2015
Assisted in checking customers in and out of the hotel. Took payments for reservations as well as made reservations.
Walls Outlet
Gainesville, Tx -08/2011-05/2012
I worked in retail, I assisted in keeping the store straightened and clean. Placed inventory on the floor racks, priced items and assisted customers over the phone and in person. Joe Mcelreath Co. Inc.
Gainesville, Tx -04/2007-11/2011
Office manager
I assisted customers on the phone. I also, assisted in account billing by QuickBooks, A/P and A/R boring profiles, schedules and picked up portable toilets. I assisted with verifying new employee information, background checks, and drug screenings. 2
EDUCATION
International Business School-Denton, TX
Major: Medical Office Specialist
Honors: Dean List
SKILLS
Communicating
Flexibility
Learning agility
Critical thinking
Positive Attitude
Organization
Strong Work Ethic
PROGRAMS
Microsoft Excel, Outlook, Word and QuickBooks
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