Rebecca Pruitt

*** ******* ***** *****, ****** Frederick, Maryland 20678 443-***-**** adwyo8@r.postjobfree.com Objective

To excel in an environment that promotes growth and success. Enhance an organization, using my multi-faceted qualities in communication, leadership and development, public speaking, and computer technology.

Experience

PROCESS ASSISTANT I

ESGI- (Contractor)

Cove Point– BHE GT&S Energy Plant, Lusby, Maryland: February 2021 – April 2023

• Provide data entry and word processing support

• Develop and refine processes to improve task efficiency and effectiveness

• Use computer systems to record and enter, store and retrieve information

• Perform confidential duties in support of facility operations

• Perform general office duties such as collecting and providing information on inquiries, maintaining office supplied and assisting in the maintenance of department files, scanning documents and creating PDF files

• Uploading confidential documents into network system

• Provide clear and concise quality control of documents

• Confidential Records Management

• Develop healthy relationships with peers and positive environment

• Compliance input

• Document control and records management of confidential files

• Confidential data entry

• Work in Adobe and Microsoft programs as needed

• Perform multiple office tasks, as requested

• Provide training to others and perform all extra assistant duties upon request RESPITE AND RESIDENTIAL CAREGIVER IN BEHAVIORAL SUPPORT SERVICES (BSS) Arc of Southern Maryland, Prince Frederick, Maryland: March 2019 – February 2021

• Administrative work and consumer-based data entry

• Working hands on with consumers in assisting the completion of their daily activities and tasks

• Develop and assist vulnerable adults to accomplish personal goals

• Assist in creating and implementing behavior plans

• Schedule and attend all appointments and meetings for 4+ consumers at any given time (i.e., medical, behavioral and, psychiatric)

• Monthly renew all prescriptions for medications for consumers

• Maintain a Consumer Relationship Management (CRM)

• Distribute of medication

• Build and maintain positive and trusting relationships with consumers

• Handle consumers’ all financial matters

Manager in Training/Sales

The Wireless Center, Chesapeake Beach, Maryland:

October 2017 - October 2018

• Organized and implemented sales goals

• Maintained positive relationships with customers

• Supervised four (4) employees

• Handled store and sales budgets

• Managed and monitored store product inventory

• Solely responsible for all store and customer orders

• Resolved customer conflicts with the utmost professionalism Customer Service Associate

WAWA, Prince Frederick, Maryland:

March 2017 - October 2017

• Maintained high standards of customer service during high-volume and fast-paced operations

• Consistently demonstrated positive interaction with coworkers and management

• Mastered point-of-service (POS) computer system for automated order taking

• Handled currency and credit transactions effectively and efficiently

• Followed required procedures for safe food preparation, assembly and presentation

• Assisted management with inventory control and stock ordering

• Built loyal clientele through positive interactions and consistent appreciation

• Resolved complaints promptly and professionally

• Cross-trained and coordinated scheduling with team members to ensure seamless service

• Consistently initiated completion of tasks outside of assigned duties Sales Associate

7-Eleven Store, Huntingtown, Maryland:

August 2016 - March 2017

• Operated cash register, collected payments and financial transactions

• Assisted in store stocking

• Welcomed and assisted with customer needs

• Monitored inventory to ensure product is in stock

• Entered and processed high volume customer orders

• Reviewed and resolved customer complaints

Education

Diploma June 2010 Huntingtown High School

• 3 Years of Graphic Design - Career Center

• 4 Years of ROTC Training

• Currently Enrolled at College of Southern Maryland - Study: Business Administration and Social Science Certification/Training

• Mandt Training Certified

• Certified Medication Technician

• Abuse and Neglect Training

• Dementia Training

• CPR and First Aid Certified

Accomplishments

• Employee of the Month for WAWA

• Certificate and Pin awarded for “Core Values and Passion for Winning” at WAWA

• Placed 3rd in Sales in the Region for The Wireless Center Skills & Abilities

• Microsoft Office Suite

• Office 365

• Google Suite

• Adobe Software

• Tech Savvy

• Public Speaking

• Leadership skills

• Out-of-the-box thinker

• Personable

• Keen perception and attention to detail

• Self-disciplined

• Excellent communicator

• Self-motivated

• Highly Solution Oriented

• Graphic Design

• Adobe Illustrator

• Adobe InDesign

• Adobe Photoshop

• Illustration

• Web Design

• Social Work

• Adobe Acrobat

• Customer Service

• Time Management

• Writing Skills

• Computer Skills

• Analysis Skills

• Phone Etiquette

• Social Listening

• Marketing

• Typing

• Outside sales

• Excellent Communication

References upon request

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