Paula-Jean Leinaala Young

Email: adwswy@r.postjobfree.com Contact: 808-***-****

Food Service

As a Food Service for your establishment, there are many facets which create and maintain a successful business. Reliability, knowledge, and dedication are ethics and values which are exemplified in the workplace.

Representing your company will allow me to utilize skills, knowledge and experience tailored to exceed company needs and expectations.

Dependability, communication, and accountability are the driving force creating a respectful and successful working environment. Consistency in productivity while possessing a positive attitude in light of challenging situations speaks volumes of professional disposition and characteristics.

As your Dialysis Patient Care, I look forward to exhibiting exemplary work ethic and willingness to learn new processes, and techniques which enhance business and team goals.

I look forward to being a strong asset of your company and thank you for allowing me to demonstrate my interest.

Work Experience

Business Manager

Koeles Ono Mochi, LLC - Waipio, Hawaii

2009 to 2020

●Successful business and Team organizer exceeding company goals and expectations.

●Collaborated with Department, team, or personnel to plan, develop and implement Project, program, or process.

●Acknowledged customer issues and resolved their problems quickly and efficiently.

●Established strong business relationships and created a deadline-driven team.

●Adhered to all store retail procedures and policies.

●Championed promotional items to achieve sales goals.

●Represented the store as an ambassador in a positive and professional manner.

●Maintained records of sales.

●Watched for, recognized, and prevented security risks.

●Facilitated stock management and inventory, conducting routine inventory audits and cycle counts.

●Interfaced with customers to determine purchasing needs, directed them to appropriate items, and recommended additional products.

●Estimated alteration of merchandise and cost of repairs.

●Effectively executed visual merchandising and marketing initiatives.

●Educated customers about product options to exceed their experience.

●Received and processed cash and credit payments.

Hospitality, Career Development and Microsoft Instructor

Applied Computer Training and Technology - ‘Aiea, Hawaii

2007-2009

●Instructed Adult Education by facilitating Career Development and Certified Courses.

●Organized and instructed Certification Courses for Microsoft Suite, Word, Excel, and PowerPoint (Introduction thru Advanced)

●Hawaiian Hospitality Procedures and Management, American Hotel Lodging Association

●Career Development Certification.

●Committed and Goal Oriented

●Knowledgeable of business economics

●Ethical, Efficient, and Trustworthy

●Responsible, Reliable, and Dedicated

●Possess Microsoft Office

●Able to operate Office machines, filing system, multi-line phone system.

●Flexible, and driven to exceed company goals and business expectations.

Education

University of Hawaii LCCW Waianae, Hawaii

2019-2021 Associate in Science (AS Undergraduate)

Heald College Honolulu, Hawaii

2004-Associate in Science (AS Undergraduate)

Hawaiian Hospitality Management

Medical Assistant

Sears Roebuck and Company University Honolulu, Hawaii

2000-Certificate in Customer Service, Sales, Office, and Management Operations.

Waianae High School Waianae, Hawaii

1988- G.E.D. in Required DOE

Skills

10+ years

Customer Service/Relationship Management

Computer Networking/Microsoft Applications

Process Improvement

Event Planning

Team/Program/Event Management

Phone Etiquette

Employee Training & Development

Project Implementation

Sales Management

Awards

2021-University of Hawaii LCC Waianae Campus Waianae, Hawaii

●Dean's List/Honor Roll 4.0 GPA

●Perfect Attendance

2015-Yelp

●Rated for Best Mochi Five Star

2004-Heald College Honolulu Campus Honolulu, Hawaii

●Dean’s List/Honor Roll 4.0 GPA

●Perfect Attendance

2000-Sears Roebuck and Company Honolulu, Hawaii

●Lead Maintenance Agreement Sales Associate

(Regional and National)

Certifications / Licenses

2019-University of Hawaii LCC Waianae Campus Waianae, Hawaii

●Certified Emergency Response Team Member (Waianae)

●Certified First Aid/Loss Prevention/Hazard Materials

2007 to Present-Applied Computer Training and Technology Aiea, Hawaii

●Certified Instructor/Administrator Microsoft Applications Introduction thru Advanced (Word, Excel, PowerPoint)

●Certified Instructor/Administrator American and Hotel Lodging Association (Instructor)

●Certified Instructor Front Office Procedures/Management

1995 to Present-Sears University Honolulu, Hawaii

●Certified in Customer Service, Sales Management, Business Etiquette, Problem Solving Solutions, Phone Etiquette and Office Management Procedures.

Community Service (Volunteer)

●King Kamehameha Parade Supporter

●Aloha Week Parade Supporter

●68th Medical Evacuation Hurricane Iniki Relief (Wheeler Air Force Base)

●Johns Burns Medical School University of Hawaii (Honolulu, Hawaii)

●Shriners Children’s Hospital (Honolulu, Hawaii)

●University of Hawaii Theater Performer (Honolulu, Hawaii)

●Lahilahi Community Cleanup (City and County, Waianae District 8)

●CERT Certified Emergency Response Team (City and County, Waianae, Kapolei, Ewa Beach District 8)

References Available Upon Request

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