Teri Burns

Quality candidate

Columbus, OH

adwrko@r.postjobfree.com

+1-740-***-****

To obtain a position with a stable company to promote growth within the organization and within myself.

Authorized to work in the US for any employer

Work Experience

General Manager

ENGLEFIELD OIL COMPANY - Columbus, OH

December 2020 to Present

Responsible for inventory, labor, cost control, loss prevention and staffing for high volume gas station. Asst. Manager

Circle K - Columbus, IN

April 2019 to November 2021

Cash handling

Customer service

Reports

Store set up

Scheduling

Ad planning

Candidate management

Payroll

Quality Technician

Faurecia

February 2018 to June 2019

Material Handler (Seasonal)

Ulta Distribution Center

November 2018 to January 2019

• Worked on the picking and packing team during holiday season.

• Worked with RF Scanners, packing supplies, Manhattan system. Supervisor

Executive Management Services/Supervisor/Environmental Cleaning - Columbus, IN 2017 to 2017

• Serviced local warehouse(s) providing cleaning/janitorial services.

• Supervisory role included maintaining supplies for location, keeping track of employees on staff and their productivity and efficiency, scheduling conflicts, participating in the daily work load and reporting back to management.

Office Manager

Millers Merry Manor

December 2013 to March 2014

• Accounts Payable

• Scheduled physician appointments for residents

• Payroll

• Updated resident information & resident Trust Account

• Entered resident care items for billing

• Assisted with billing for residents

Office Manager

Gerber, LLC

June 2012 to October 2013

• Scheduled financial review meetings for the Owner/President of the company

• Data management, including all communications with clients for the review meetings.

• Purchased office products and researched purchasing options.

• Handled inquiries and contact management for all clients Client Services Representative

JP Morgan Chase

October 2011 to May 2012

• Handled service calls from our high wealth priority clients in a call center setting. Account Manager

Ohio Insurance Services

September 2007 to June 2009

• Handled employee meetings, renewal meetings with the client, bidding and determining the best option for the client.

• Maintained a relationship with the client/HR department to administer the employee benefits and be a resource for all their benefit needs

• Scheduled for the President of the agency, client meetings, insurance representatives and other business related meetings.

• Database management for the agency (ACT)

Senior Account Manager, Office Manager, Sales and Operations Cor-Ben Consultants

September 1991 to June 2007

• Managed over 300 accounts - Handled employee meetings, renewal meetings with the client, bidding and determining the best option for the client. Maintained a relationship with the client/HR department to administer the employee benefits and be a resource for all their benefit needs.

• Handled escalated issues for our service team, renewals and employee meetings for my accounts, as well as for the other agents in t

• Found solutions for our clients, including Self- Funding Arrangements, Health Reimbursement Accounts, Section 125 administration and Health Savings Account options.

• I was responsible for marketing our in house Health Reimbursement Account model to our in force clients.

• Oversaw the operations of our TPA Department, Billing Department and Service Team Claims Examiner

IU Health

2018

• Researched, processed and adjudicated denied claims within IU Health Systems. Quality Tech/shift supervisor

Decatur Mold Tool and Engineering - North Vernon, IN Education

High school or equivalent

Hauser Jr-Sr High School - Hope, AR

Skills

• Customer service (10+ years)

• Data entry

• Keyboarding

• Excellent communication skills

• Microsoft office

• Quality Inspector (3 years)

• Quality Control

• Inspection

• Quality Assurance

• Micrometer

• QA

• Caliper

• Blueprint

• Manager/supervisor (5 years)

• payroll (5 years)

• Accounts Payable (5 years)

• Office Management (10+ years)

• Receptionist

• Microsoft Excel

• Filing

• Billing

• Sales

• Scheduling

• training

• Manufacturing Experience

• Front Desk

• Schedule Management

• Medical Billing

• Medical Receptionist

• Medical Scheduling

• Supervising Experience

• Shift Management

• Manufacturing

• Materials Handling

• Loss Prevention

• Merchandising

• Restaurant experience

• Analysis skills

• Kitchen experience

• Communication skills

• Hospitality

• Restaurant management

Certifications and Licenses

Dental assistant

Went to school for dental assisting after high school. Went into insurance business instead of actually assisting.

Food Handler Certification

Assessments

Mechanical Skills: Monitoring — Highly Proficient

August 2019

Measures a candidate's ability to monitor machine indicators in order to ensure safe and appropriate operation.

Full results: Highly Proficient

Project Management Skills: Budgeting — Proficient

August 2019

Managing project budgets by appropriately allocating and monitoring financial resources. Full results: Proficient

Project Management Skills: Time Management — Highly Proficient August 2019

Prioritizing and allocating time to effectively achieve project deliverables. Full results: Highly Proficient

Attention to Detail: Inventory — Expert

August 2019

Applying systematic processes for managing and storing products and merchandise. Full results: Expert

Numerical Reasoning Skills — Proficient

August 2019

Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs.

Full results: Proficient

Workplace English — Expert

August 2019

Understanding spoken and written English in work situations. Full results: Expert

Verbal Communication — Highly Proficient

January 2020

Speaking clearly, correctly, and concisely

Full results: Highly Proficient

Customer Focus & Orientation — Highly Proficient

October 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Administrative Assistant — Highly Proficient

September 2019

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Highly Proficient

Organizational Skills — Highly Proficient

January 2020

Arranging and managing information or materials using a set of rules. Full results: Highly Proficient

Medical Billing — Proficient

January 2020

Understanding the procedures and forms used for medical billing. Full results: Proficient

Supervisory Skills: Directing Others — Proficient

January 2020

Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient

Microsoft Word — Highly Proficient

January 2020

Knowledge of various Microsoft Word features, functions, and techniques. Full results: Highly Proficient

Data Analysis — Proficient

January 2020

Interpreting and producing graphs, identifying trends, and drawing justifiable conclusions from data. Full results: Proficient

Customer Focus & Orientation — Highly Proficient

June 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Scheduling — Proficient

May 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Proficient

Electronic Medical Records: Best Practices — Proficient February 2020

Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Proficient

Medical Terminology — Proficient

February 2020

Understanding and using medical terminology

Full results: Proficient

Problem Solving — Highly Proficient

February 2020

Measures a candidate's ability to analyze relevant information when solving problems Full results: Highly Proficient

Management & Leadership Skills: Impact & Influence — Proficient February 2020

Adapting leadership style to accomplish goals using rational or emotional appeal. Full results: Proficient

Attention to Detail — Highly Proficient

February 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Highly Proficient

Medical Receptionist Skills — Highly Proficient

February 2020

Managing physician schedules and maintaining accurate patient records Full results: Highly Proficient

Organizational Skills — Expert

August 2019

Arranging and managing information or materials using a set of rules. Full results: Expert

Nursing Aide Skills — Proficient

February 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Proficient

Administrative Assistant — Expert

February 2020

Using basic scheduling, attention to detail, and organizational skills in an office setting. Full results: Expert

Administrative Support — Expert

March 2020

Using basic scheduling and organizational skills in an office setting. Full results: Expert

Composing & Sorting Email with Microsoft Outlook (PC) — Highly Proficient March 2020

Effectively composing and organizing email messages in Microsoft Outlook. Full results: Highly Proficient

Attention to Detail — Highly Proficient

February 2020

Identifying differences in materials, following instructions, and detecting details among distracting information.

Full results: Highly Proficient

Administrative Support — Highly Proficient

July 2020

Using basic scheduling and organizational skills in an office setting. Full results: Highly Proficient

Active Listening — Highly Proficient

July 2020

Actively listening and appropriately responding in conversations Full results: Highly Proficient

Medical receptionist skills — Expert

April 2021

Managing physician schedules and maintaining accurate patient records Full results: Expert

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

• Proficient in all Microsoft Office products

• Excellent Communication skills

• Dedicated to providing excellent customer service

• Ability to learn new products, programs and tasks

• Accurate keyboarding and data entry

Contact this candidate