Kristine Emerald Llunar

Computer Programmer

Enthusiastic IT eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of System and Database Monitoring. Experienced PHP programming and database management. Motivated to learn, grow and excel in the IT Industry.

adwq3p@r.postjobfree.com

facebook.com/xmxrxld.llxnxr/ kkristineemerald.llunar WORK EXPERIENCE

IT Support Staff

BDBpo Inc.

08/2018- 01/2021

Achievement/Tasks

- Configured hardware, devices and software to set up workstations for employees.

- Determined hardware and network system issues using effective troubleshooting techniques.

- Troubleshoot and resolve desktop issues.

- Devised solutions to operations issues related to System and Database.

- Monitored systems in operation and input commands to areas needed to troubleshoot.

- Provided on-call support for issues related to Technical, System and Database.

- Resolved system and hardware issues, improving efficiency among all Departments.

- Delivered onsite technical support for employees.

- Loaded software, granted permissions and configured hardware foe new employees as a part of the onboarding process.

- Maintained and monitored server room, wireless network and other servers infrastructure, keeping systems running effectively and efficiently.

- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

- Performed tests of functionality, security and performance of different workstations and devices.

- Resolved issues with systems, hardware and telephony quickly and accurately. 095********

Computer Programmer

Bicol University

09/2021- 10/2022

Achievement/Tasks

- Discusses with analysts the software module designs.

- Assists in software module design.

- Writes software module codes/instructions by adhering to respective module specifications set by the module system analyst.

- Conducts trial runs to ensure the codes/instructions are correct and that module works according to specifications.

- Ensures modules run efficiently and can meet new demands or requirements.

- Updates software modules to make improvements that will optimally meet the module specification.

- Debugs and studies module codes/instructions for errors or mistakes and subsequently release bug patches after rigorous testing and evaluation.

- Sets and strictly follows code versioning procedures.

- Creates and secure necessary code backups.

- Assists in the module integration and end-user training process. SKILLS

- Hardware and Software Installation

- Programming

- Technical Support

- Desktop Support

- Staff Education and Training

- Microsoft Office Specialist (MOS) Expert

- Supervision

- - Application Installations

- - User Support

- - Technical Issue Analysis

- - Software Experience

- - PHP Proficiency

- - MySql Proficiency

- - Hardware Installation

EDUCATION

Elementary

Nagas Elementary School

Nagas, Tiwi, Albay

2004 – 2010

High School

Tiwi Agro-Industrial School

College

Bicol University

Legazpi, Albay

04/2014 – 04/2018

Courses:

- BS in Information Technology

Bagumbayan, Tiwi, Albay

2010 – 2014

TRAINING AND SEMINARS ATTENDED

- BUCS Student Research and Development Forum / March 2018 – Address: FICC Building, March 5, 2018

BU East Campus Legazpi City

- 14th Natural Language Processing Research Symposium Pre-Conference Activity February 2-3, 2018

Bicol University College of Science

I hereby certify that all of the above information are true and correct to the best of my knowledge. Best regards,

KRISTINE EMERALD C. LLUNAR

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