Customer Service Barista

Zhané Gomez-Bravo

Albuquerque, New Mexico, ***** adwmxz@r.postjobfree.com 505.235. 8761 LinkedIn

EDUCATION

Howard University, College of Arts and Sciences, Washington, D.C. Expected Graduation Date: May 2024

Degree: Bachelor of Arts

Major: Political Science Minor: Spanish

GPA: 3.90

EXPERIENCE

New Mexico District Attorney’s Office, Albuquerque, N.M. June 2022 - July 2022

Victim’s Advocate Intern

●Scheduled daily meetings, virtually and in-person, between attorneys and clients.

●Managed weekly Docket for multiple attorney’s and their clients

●Provided victims of crime with information for protective services and aid in obtaining legal protective orders.

●Assisted crime victim reparation commission as well as attorneys with necessary information regarding victims for trials.

Starbucks Coffee Company, Washington, D.C. October 2018 - Present

Barista

●Assist over 300 customers on a daily basis on their purchasing decisions and then proceed to make the products, cash out the customers and serve them their orders, while upholding the mission and values of the company. That being to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.

●Supervise and train new hires in the skills to produce products efficiently while maintaining proper customer service to aid in maximum productivity

●Maintain a clean space according to OSHA health guidelines

ACADEMIC PROJECTS

Project on Government Oversight: Congressional Oversight Initiative (POGO)

●Collaborated with students to construct investigative plan

●Drafted report of findings and developed a plan for a congressional hearing

●Performed investigation of misconduct of government official in order to evaluate effective oversight of Congress

EXTRACURRICULARS

Changó Afro-Latine Club - Member August 2022 - Present

AWARDS/HONORS

Dean's List Award Howard University, College of the Arts and Sciences

'21,'22,'23

SKILLS

Fluent in English, Proficient in Spanish

Social Media Writing & Design

Microsoft Office, Word, Google Workspace

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