Foday Tholley

Rockville, MD *****

Telephone: 703-***-****

Email: adwmbb@r.postjobfree.com

SUMMARY:

Senior IT Project Manager with experience providing leadership for Business IT System implementation programs, maintaining stakeholder’s partnership, Program Delivery and Advisory. Vast experience includes Program and Project Management (PMBOK) for IT Infrastructure, SDLC, Agile Scrum, IT Security risk and compliance, Enterprise Project Management Organization (ePMO), Enterprise Architecture, Software and Applications Development and Cloud migration projects.

PROFESSIONAL EXPERIENCE:

Salesforce- Swoon Staffing Remote

Technical Program Manager July 2022 to January 2023

Technical Program Manager responsible for providing leadership and managing IT Security Adoption Projects and directing the security project team within BizTech Security Program

Manage the day to day operational, coordination and completion of security implementation projects risk and compliance.

Lead complex and large-scale cross-team, cross-functional initiatives

Partner with Product, Security, and IT Engineering teams to estimate work efforts, define scope, and assign resources.

Identify and implement appropriate project/program organization structure, ensuring all team members are fully aware of their role, reporting requirements, required deliverables and escalation process.

Manage the completion of security Enterprise Architecture

Provide risk management, budget support, meeting facilitation, and resource coordination.

Create project related documents and standard operating procedures, including an Integrated Master schedule and report on schedule management performance across the program.

Manage the day-to-day tasks and schedules of the BizTech Security team,

Prepare and provide project reporting statuses to Senior Management including technical progress against milestones and financial reports versus projected budgets.

Develop and updates project artifacts including project plan, work scope definitions, resource requirements, project schedules

Lead and manage schedule-focused meetings with internal and external stakeholders.

Veterans Benefits Administration- Amida Technology Solutions Washington, D.C

Program Manager October 2021 to May 2022

Program Manager responsible for providing Leadership and direction to development project team within the Department of Veterans Affairs Veterans Benefits Administration (VBA) Modern Claims Processing Program (MCP).

Managed the day to day operational, coordination and completion of (IT) system implementation project projects and technical tasks

Provided technical support to the stakeholders throughout all phases of the from implementation to the completion of the project.

Identified and implemented appropriate project/program organization structure, ensuring all team members are fully aware of their role, reporting requirements, required deliverables and escalation process.

Managed the completion of Enterprise Architecture

Provided risk management, budget support, meeting facilitation, and resource coordination.

Created project related documents and standard operating procedures, including an Integrated Master schedule and report on schedule management performance across the program.

Managed the day-to-day tasks and schedules of the development team,

Prepared and provided project reporting statuses to Project Stakeholders including technical progress against milestones and financial reports versus projected budgets.

Developed and maintained project artifacts including project plan, work scope definitions, resource requirements, project schedules

Lead and managed schedule-focused meetings with internal and external stakeholders.

Veterans Health Administration- Take 2 Consulting Washington, D.C

Senior Project Manager October 2019 to October 2021

Senior Project Manager responsible for providing Leadership and direction to development project team, managing the completion of Enterprise Architecture (EA) Cerner Electronic Health Records (EHR), implementation tasks of Medical Devices within Electronic Health Records Modernization (EHRM) Program and Office of Information and Technology (OI&T) Information Technology Operations (ITOPS).

Managed client resources, resource forecasting and resource planning.

Developed and maintained project plans using project work breakdown structures, work scope definitions, resource requirements, expenditure schedules and earned value analysis.

Provided risk management, budget support, meeting facilitation, and resource coordination.

Supported the development of Project Management processes and guidelines to be used throughout all OEHRM Technology and Integration Office directorates.

Created project related documents and standard operating procedures, including an Integrated Master schedule and report on schedule management performance across the program.

Managed the day-to-day tasks and schedules of the development team,

Prepared and provided project reporting statuses to Project Stakeholders including technical progress against milestones, Cost, Schedule, and Risk

Maintained procedures for reporting program status and prepare paper and electronic communications for senior management.

Lead and managed schedule-focused meetings with internal and external stakeholders.

Small Business Administration (SBA)- Red Cedar Consultancy Washington, D.C

Technical Project Manager January 2019 to September 2019

Technical Project Manager responsible for managing, coordination and completion Enterprise Architecture (EA) Implementation of Cloud Microsoft Azure migration project, AS400 modernization, Microsoft Office 365, Microsoft Dynamics 365 implementation, Microsoft Teams and Windows 10 upgrade projects in the Office of Chief Information Officer (OCIO) and Office of Chief Financial Officer (OCFO).

Facilitated, managed and administered Microsoft Azure migration, AS400, Microsoft Office 365, Microsoft Dynamics 365 implementation, Windows 10 upgrade projects enterprise-wide IT system implementation life cycles, including requirement-gathering specifications, data elements, developing and designing process flows modes.

Lead communications and coordination with OCIO senior management and all project stakeholders

Managed the day-to-day tasks and schedules of the development team, engage in daily agile scrums.

Lead Full lifecycle D365 F&O implementation

Prepared and provided project reporting statuses to Project Stakeholders including technical progress against milestones and financial reports versus projected budgets.

Developed and maintained project artifacts including project plan, work scope definitions, resource requirements, project schedules.

Adhere to FISMA/FedRAMP security requirements

Captured project status, risks, Issues and as well articulate on mitigation steps.

Monitored progress and resolves any identified issues affecting successful product/service delivery

Coordinated the develop functional and business requirements definition for AS400, Microsoft Office 365 system upgrades and replacements to ensure capability with IT best standards and successful implementation

Food and Drug Administration – AMA Consulting LLC White Oak, MD

Program Manager December 2017 to December 2018

Program Manager responsible for the day to day operational, coordination and completion of (IT) system implementation project projects and technical tasks for IT Portfolio Management within the Office of Pharmaceutical Quality- Office of Organizational Excellence.

Lead strategic planning, budgeting, and staffing efforts in response to task requirements.

Monitored progress and resolves any identified issues affecting successful product/service delivery.

Ensured compliance with all administrative and contractual requirements.

Responsible for making EA applications “Enterprise Ready” by designing/implementing event/usage logging, server, and client-side caching etc.

Directed complex IT implementation and process improvement initiatives across program utilizing Scrum methodologies with the following responsibilities: gather requirements, define scope, negotiate contracts, develop work plans, manage resource and budget, mitigate risks

Served as primary point-of-contact with government contract and program management staff for reporting project status.

Developed and maintained project artifacts including project plan, work scope definitions, resource requirements, project schedules and earned value analysis.

Conducted, Organized, facilitated, and leads meetings regarding the coordination of project activities and deliverables.

Department of Commerce - National Technical Information Service (NTIS) Alexandria, VA

Technical Project Manager April 2016 to December 2017

Technical Project Manager responsible for managing multiple projects within the Program Management Office (PMO) IT Portfolio Management, lead cross functional IT Enterprise Architecture (EA), ServiceNow Implementation, Governance and implementation of the Software and Infrastructure within the Office of Chief Information Officer (OCIO),Enterprise Program Management Office (EPMO) and Office of Chief Financial Officer (OCFO) at the Department of Commerce, National Technical Information Service (NTIS).

Managed the day-to-day tasks and schedules of the development team, engage in daily agile scrums.

Facilitated, managed, and administered Microsoft Office 365 implementation enterprise wide Facilitated, managed, and supported Windows-based Enterprise web applications, AWS cloud migration project.

Managed wide-spread Enterprise IIS infrastructure, patching, and development.

Reviewed Data call regarding CPIC, Enterprise Architecture and FITARA requests

Managed and lead full lifecycle D365 F&O implementation

Coordinated day-to-day development/production environment infrastructure, policies (AWS EC2 sandbox, VMs) and Source code repository (Rational RTC, GitHub based) .

Developed, maintain project artifacts-project plan, work scope definitions, resource requirements, project schedules.

Conducted, Organized, and facilitated meetings regarding the coordination of project activities and deliverables.

Implemented and lead Agile Software Development Life Cycle (SDLC) within various project teams.

Directed and coordinated project team activities including, organizing, scheduling, and reporting on all elements of the project/contract, to include holding progress meetings where agendas, minutes, and action lists are prepared.

U.S. Department of Veterans Affairs - Veterans Health Administration Washington, D.C

Project Manager July 2015 – April 2016

Project Manager responsible for managing the day- to day operational and technical of the Business Requirement Integration and Strategic Planning (BRISP), Microsoft Dynamics 365, Microsoft Azure implementation, IT Portfolio Management within the Veteran Experience Office (VEO) Enterprise Program Management Office (EPMO).

Managed enterprise-wide IT system implementation life cycles, including requirement-gathering specifications, data elements, developing and designing process flows modes.

Directed and coordinated project team activities including, organizing, scheduling, and reporting on all elements of the project/contract, to include holding progress meetings where agendas, minutes, and action lists are prepared.

Responsible for gathering and preparation of daily, weekly & monthly status report for stakeholders and management teams.

Managed client resources, resource forecasting and resource planning.

Developed and maintained project plans using project work breakdown structures, work scope definitions, resource requirements, expenditure schedules and earned value analysis.

Developed and managed project schedules and milestones reports.

Organized and facilitated meetings regarding the coordination of project activities and deliverables.

Provided technical support to the stakeholders throughout all phases of the from implementation to the completion of the project.

Identified and implemented appropriate project/program organization structure, ensuring all team members are fully aware of their role, reporting requirements, required deliverables and escalation process.

Spearheaded Agile methodology in a SDLC documenting business processes.

Prepared and provided project reporting statuses to Project Stakeholders including technical progress against milestones and financial reports versus projected budgets.

U.S. Department of Veterans Affairs - Veterans Health Administration Washington, D.C.

Project Manager April 2013 – July 2015

Project Manager assisting the Program Manager for oversight of the Department of Veterans Affairs Dependency Claim Processing Office, leading a team of Claims Processors to ensure exceptional customer service, operational efficiencies, and team performance.

Provided support to the Program Manager Veterans Dependency Claims Project including planning, directing, and coordinating cross functional team activities to implement project deliverables and distributes workload within the team.

Supported and assisted SQA (Software Quality Assurance) activities and processes.

Utilized Veterans Benefits Management Systems (VBMS), SharePoint, Virtual VA computerized systems to analyze and determine the eligibility of the Veteran Dependence Claim using the Service-Connected Disabilities policies requirement set by the Department of Veterans Affairs, Veterans Benefits Administration.

In coordination with the Program Manager, created and maintained various project artifacts,

Reviewed works of team member’s members at various stages of completion into assure compliance with federal, Veterans Affairs and Veteran Benefit Administration Handbook Standard Operation Procedures (SPO). Creates written documents that convey key analytic findings for distribution to internal/external clients.

Provided technical expertise in the development of benefit claims/applications using policies to address and resolve complex issues relating to the Benefits Claims Process.

Monitored calls and audit case files daily to ensure the proper target resolution is identified and that, if possible, the case is closed at or near the target resolution.

Responsible for gathering and/or preparation of Daily, Weekly & Monthly status report for stakeholders and management teams.

Government of Sierra Leone, Ministry of Information and Communications Freetown, Sierra Leone

Program Analyst July 2010 – December 2012

Program Analyst for the West Africa Regional Communications Infrastructure Program (WARCIP-SL), a $56 million high speed Government Virtual Private network (VPN) project by the World Bank to increase the geographical reach of broadband networks and reducing the costs of communications services in Sierra Leone.

Provided program management support, marketing, and business development services to build new business partnerships by monitoring and maintaining accuracy and completeness of pipeline data on potential near-term and future new business contracts.

Provided support to the full project lifecycle, including defining technical and functional requirements, quality control planning, implementation, upgrades, and integration with existing system.

Assisted in editing and proofreading content for World Bank reports, including utilizing all aspects of Excel including sorting and filtering, functions, pivot tables, and report and chart development. Conducted research, organized weekly reports, press releases, and emailed outreach items.

Coordinated with other team members in all aspects of program workshops, including logistical, financial, and programmatic arrangements.

Provided expert, executive level advice to the Minister of Information’s and Communications on highly sensitive and issues pertaining to the successful completion of the project.

Represented the Program at high-level meeting with the President of Sierra Leone, the Minister of Information and Communication, World Bank, State House and Conferences on African Telecommunications Conferences.

Virginia State University - Department of Economics Petersburg, VA

Graduate Research Assistant August 2009– June 2010

Graduate Research Assistant who conducted research, data analysis and provided information and reference services to

Faculty and students, in addition to instructing students on research methods and advanced online and database

searching.

Conducted survey and economic research for department chair, faculty members, and other professional staff members at the university managing databases and utilizing Excel, SPSS, STATA and SAS.

Taught courses on statistical applications. Developed teaching materials including syllabi, visual aids, answer keys, supplementary notes, and course websites.

Developed Excel pivot tables created from downloaded IMF data to analyze trends in macroeconomic indicators such as GDP growth, unemployment rate, inflation rate, interest rate, and per capita GDP.

Gathered data on economic factors affecting labor force data.

Presented at Virginia State University Graduate Research Conference (2011).

Analyzed economic data using SPSS and SAS analytics software.

Performed statistical analysis on strategic planning and performance indicator data for Department reporting purposes and produced PivotTables, graphs, and charts using these data that were included in the Annual Report.

EDUCATION:

Virginia State University, Petersburg, VA December 2011

M.A. in Economics

Virginia State University, Petersburg, VA

B.A. in Political Science December 2009

TECHNICAL SKILLS:

AWS, Microsoft Azure, Peoplesoft, ServiceNow, Microsoft Dynamics, Excel, Office365, FrontPage, Word, Access, PowerPoint, Outlook, Project, SharePoint, ServiceNow, Salesforce, Jira Virtual VA, VetsNet, SQL,

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