LAMARR MILTON

SECURITY ANALYST

Washington, DC 609-***-**** adwk61@r.postjobfree.com linkedin.com/in/lamarr-milton-53459570/ Top Secret Security Clearance PROFESSIONAL PROFILE

Diplomatic Security Officer with 10 + years of experience working with internal and external auditors. Demonstrated understanding of application security practices and IT Risk & Security governance. Problem-solver with expertise in identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Solution-driven, a key advisor for clients, analyst of business requirements to design and implement the best security solutions for their needs. Possess extensive knowledge of the current security threat landscape and upcoming trends in security. Excels at performing threat and risk assessments of internal and external applications and solutions to determine adherence to company policies.

SKILLS & CORE COMPETENCIES:

Organizational Change - Project Management - Auditing - Corrective Action Plans - Standard Operating Procedure Creation - Editing & Proofreading - Database Management - Conflict Resolution - CRM Software - Coaching, PCI-e - Troubleshooting - Mediation/Negotiation - OS Software - OBS, Microsoft Office Suite - Inventory Management - On-Boarding WORK EXPERIENCE

DIPLOMATIC SECURITY OFFICER, UNIFORMED DIVISION

INTER-CON SECURITY SYSTEMS (DEPARTMENT OF STATE) 2021 – PRESENT

● Safeguard confidential information VIPs, politicians, and state department employees, meeting the organization's information security, compliance, and privacy requirements.

● Safeguard the security of personnel, customers, and visitors by initiating and executing security incident response plans to investigate all reported security incidents.

● Mitigate risk and protect infrastructure BY employing security screenings for 100+ individuals daily to enhance the safety and security of guests, visitors, and employees.

● Protect the civil rights of citizens by safely and effectively coordinating a protest of 800+ individuals through swift action and clear and concise communication to dissolve the underlying tension.

● Lead the exploration of practical security solutions to address emerging threats and compliance requirements by protecting VIPs and their information against threats.

● Strengthen and optimize current security capabilities by spearheading thorough screening on 100+ persons daily, utilizing leadership skills to enhance the team's effectiveness.

ASSISTANT STORE MANAGER

LIDL US COLLEGE PARK, MD 2018 - 2021

● Oversaw store operations to achieve maximum sales and profit while minimizing labor costs and maintaining optimum store conditions by coordinating a team of 25+ associates.

● Promoted safety of employees, customers, and security of products by enforcing appropriate security measures to reinforce a positive shopping experience.

● Fostered adherence to all policies and procedures while administering corrective action by performing recruitment and training development of new employees to address individual needs, achieving departmental objectives.

● Inspired the team during the opening months of the pandemic on limited staff and product availability by establishing and scheduling routine work shifts for store associates, boosting sales by 50%.

● Tracked KPIs to keep store competitive across the region by monitoring individual performance through direct observation and productivity metrics.

● Maximized store operation efficiency by steering audits to verify stockroom integrity to protect assets, property, equipment, and workforce.

SECURITY CONSULTANT

FRONTPOINT SECURITY VIENNA, VA 2016 - 2017

● Provided a world-class, consultative customer onboarding experience by conducting in-depth customer orientation relating to the application and features of innovative home security systems, surpassing enterprise enrollment goals.

● Architected tailored security home solutions to best meet customers’ needs by delivering consultative analysis of cost and benefits versus significant competitors, increasing brand awareness and sales.

● Generated leads and referrals by responding to inbound calls from prospective customers, leading to 25% sales conversion on the product line.

● Upheld confidential personal information of 100+ prospective customers by securing customer accounts to facilitate retention and satisfaction initiatives.

● Acted as the critical point of contact for home automation clients by leveraging the knowledge of products, aiding 100+ families in securing their homes via telephone consultative appointments.

● Troubleshoot system issues with clients by following up with customers after installation, heightening customer satisfaction, and obtaining referrals.

● Offered efficient customer service and reduced siloes by utilizing company-provided Salesforce.com CRM for all leads and continual updates through the sales process.

OFFICE ASSISTANT

MERCER COUNTY PROSECUTOR’S OFFICE Trenton, NJ 2011 - 2012

● Increased unit case accuracy by reviewing important case files with evidence for an audit, eliminating arbitrariness in prosecutorial decisions.

● Formulated forfeiture claims from 100+ police reports to determine the terms of seizure for goods deemed procured through elicit means, maximizing value for individual victims while ensuring fairness to all victims.

● Prevented the criminal activity from continuing by researching the source of income used to bail out inmates facing drug case decisions.

● Audited an evidence log of 1000+ cases to determine eligibility for destruction by cross-referencing offender databases to determine the eligibility of the destruction of old drug evidence and the auction of illicitly acquired goods.

● Adhered to a high degree of professional ethics and integrity by preserving and securing personal/private data of offenders and victims. ADDITIONAL WORK EXPERIENCE

OPERATIONS MANAGER,

CONVERSE INC. Oxon Hill, MD 2013 - 2016

EDUCATION & CERTIFICATIONS

BACHELOR OF ARTS IN ENGLISH

HOWARD UNIVERSITY WASHINGTON, DC

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