Kayla Roberts

Consultant

Hyattsville, MD

adwi6d@r.postjobfree.com

+1-202-***-****

I've accumulated numerous years of experience in Adobe, photoshop, and Microsoft word, and I am responsible for facilitating the operation of cash handling, vendor delivery, and shipments, helping solve customer issues, problem-solving within a team, sanitary food production, and managing store operations.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Customer Service Representative

The Wills Group - College Park, MD

October 2019 to Present

Cashier/kitchen

I was responsible for store upkeep, merchandising, store sanitization, stocking of shelves, keeping food fresh

• Assisted customers with a warm and professional attitude

• Resolved customer information and complaints

• Responsible for cashier duties

• Handled online orders and credit card transactions Cashier

Chick-fil-A, Inc. - Hampton, VA

April 2018 to July 2019

Efficiently operated registers, scanners, scales and credit card/debit card terminals. Memorized product locations throughout the store in order to assist customers. Handled exchanges and refunds in a quick, efficient manner. Collected payments and bagged purchases for customers. Maintained accurate cash drawer.

Cashier/Sales Associate

Dollar Tree - Hampton, VA

April 2018 to July 2019

I was the lead cashier responsible for customer service, unloading of the truck, merchandising, cash handling, customer complaints, stocking shelves, and store upkeep. The first store I worked at before I transferred I was responsible for store remodeling Front Desk Receptionist

Beauty Brands - Hagerstown, MD

May 2017 to August 2017

Summer internship developing front desk skills

• Greeted all visitors

• Checked in/out customers

• Took phone calls, took messages

• Returned calls to Customers

• Handled cash and deliveries

• Organized and processed Orders

• Scheduled appointments

Education

Criminal Justice in CRIMINAL JUSTICE

VIRGINIA STATE UNIVERSITY

2018 to Present

HIGH SCHOOL DIPLOMA

EAST ORANGE CAMPUS HIGH SCHOOL

2017

High school diploma

Skills

• CUSTOMER SERVICE (4 years)

• RECEPTIONIST (4 years)

• RETAIL SALES (4 years)

• EXCELLENT CUSTOMER SERVICE SKILLS (4 years)

• PUNCTUAL (3 years)

• Customer Support

• Childcare (1 year)

• Typing

• Photography

• Food Production

• Kitchen Experience

• Food Preparation

• Merchandising

• Remodeling

• Cash Handling

• Cleaning Experience

• Cashiering

• Food Handling

• Adobe Photoshop

• Time Management

• Microsoft Word (6 years)

• Data entry

• Print advertising

Additional Information

SKILLS

• Proficient in Apple products

• Proficient in Microsoft products

• Excellent Customer Service Skills

• Punctual

Contact this candidate