Amity Benjamin

Mansfield, OH *****

adwgvk@r.postjobfree.com

+1-419-***-****

Authorized to work in the US for any employer

Work Experience

Independent Contractor

Shiftsmart - Remote

May 2022 to Present

Dynata Survey Caller (Outbound) Top Golf Tier 1 Customer Service (Inbound) Remote Customer Service Representative

ROI Call Center Solutions - Remote

May 2022 to May 2022

Outbound customer sales for Angie's list and Home Advisor. Remote Customer Service Representative

InfoCision - Remote

February 2022 to March 2022

Remote call center environment. Outbound sales calls Comcast Trainer

Edge Plastics, Inc - Mansfield, OH

November 2019 to February 2021

Train new operators to run presses correctly, independently and efficiently Night Auditor/Front Desk Clerk

Travelodge by Wyndham - Mansfield, OH

June 2018 to September 2018

Time Management, Front Desk, Customer Service, Microsoft Office, Communication Skills, Organizational Skills

Cashier, Customer Service

Gabes(Gabriel Brothers) - Mansfield, OH

May 2017 to December 2017

Cashier, Shoe Department stocker

Greenhouse Assistant

Kingwood Center - Mansfield, OH

August 2016 to October 2017

Retail

Sales Associate

JCPenney

October 2009 to October 2015

Shoe sales, customer service, catalog orders, catalog department, maintained shoe sales area, monthly visual set change

Food Service Manager

Fatdaddy's House of Bones

December 1998 to September 2009

Administrative Assistance, payroll, food handling, catering, shipping, receiving, hiring, manager, opening and closing, cash handling, time management, Servsafe certified Personal Care Specialist

Mickis Creative Options - Mansfield, OH

October 2003 to 2006

Personal care, outings, med. assistance, housekeeping Education

Greenhouse/Nursery Management and Production in Greenhouse Ohio State University-Main Campus - Wooster, OH

August 2017 to December 2019

High School Diploma in General Studies

Mansfield Senior High - Mansfield, OH

August 1996 to May 2000

Skills

• Microsoft Office, Excel (1 year)

• Food Service (10+ years)

• Customer Service (10+ years)

• Front Desk (10+ years)

• Front Office (10+ years)

• Guest Service (9 years)

• Reception (10+ years)

• Sales Experience

• Guest Services

• Office Administration

• Filing

• Microsoft Word

• Time management

• Microsoft Office

• Greenhouse experience

• Food management

• Food service management

• Banquet experience

• Kitchen Experience

• Catering

• Supervising Experience

• Cooking

• Sales

• Kitchen Management

• Management

• Food Safety

• Microsoft Excel

• Typing

• Outbound Sales

• Telemarketing

Certifications and Licenses

ServSafe

Assessments

Customer focus & orientation — Highly Proficient

September 2019

Responding to customer situations with sensitivity. Full results: Highly Proficient

Attention to detail — Proficient

December 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer focus & orientation — Proficient

June 2021

Responding to customer situations with sensitivity Full results: Proficient

Remote fit — Proficient

December 2021

Measures the traits that are important for successful remote workers Full results: Proficient

Work style: Professionalism — Expert

June 2021

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Expert

Call center customer service — Proficient

January 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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