MarQuise Fulmore

Front Desk Medical Receptionist

Camp Springs, MD 20746

adwgtz@r.postjobfree.com

+1-240-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Patient Access Specialist

Children’s National Medical Center - Washington, DC April 2021 to Present

• Checking in/ Discharging patients

• Collecting copayments

• Answering multiple phone lines

• Insurance verification

• Scanning documents

• Cleaning area as needed

• Greeting guest upon arriving to Emergency department

• Registering patient’s

Patient Access Specialist

Children's National Hospital - Washington, DC

April 2021 to Present

• Greeting patient’s/ guest upon arrival

• Checking in patient’s

• Collecting copays

• Insurance Verification

• Scanning documents

• Stocking/ ordering supplies

• Answering multiple phone lines

• Accompanying guests to appropriate rooms

• Responsible for keeping designated area clean and organized

• Maintaining a safe workplace for patient’s/guests Patient Access Specialist

Inova Health System - Falls Church, VA

October 2019 to August 2020

• Answering multiple phone lines

• Greeting patients/visitors

• Scheduling appointments for patients

• Collecting co-pays/deductibles

• Checking in patients

• Taking Temps/Distributing face mask

Medical Receptionist/Administrative Assistant

Dimensions Healthcare - Cheverly, MD

August 2018 to January 2019

• Answering Phone

• Verifying Demographics

• Processing Co-pays

• Greeting Patients/Visitor’s

• Received Incoming Mail

• Receive/Respond to Attorney Requests

• Scanned/Filed New Patients in computer system

Front Desk Medical Receptionist

American Physical Therapy office - Bethesda, MD

November 2017 to May 2018

• Answering phones

• Scheduling Patients appointments

• Verifying Benefits and Insurance

• Preparing Charts

• Processing new patients paperwork

• Processing Co-Pay

• Checking patients in and out

• Handling all referrals

• Maintain the physician calendar

• Handle petty cash

• Process all appointments through Web Pt

• Process all DME pick- ups

• Contact primary care Doctor to get all referrals

• Prep all patients charts for the next day

Front Desk Receptionist

Neurology/Hypertension Center - Chevy Chase, MD

December 2015 to October 2017

• Maintained front desk

• Greet patients/visitors, receive and screen phone calls daily.

• Prep charts daily for the doctors for the next day before leaving work the day before.

• Schedule patient's appointments and follow-ups.

• Check patient's in and out.

• Handle all insurance verification.

• Post patient's payments and past due payments.

• Process all new patients

• Process all patients co-pay.

• Process all out-going and incoming mail.

Patient Coordinator

Maximum Healthcare Services - Washington, DC

November 2013 to October 2015

Managed house with 2 patients

• Ordered all office supplies and handled all deliveries. Stocked kitchen daily with coffee, sodas, and candy.

• Preparing Meals

• Bathing Patients

• Household Chores

• Accompany Patients To/From Doctor Appointments

• ROM Exercise

• Incontinence Care

• Observing/ Record bowl Movements

Front Desk/ Concierge

Camerel Apartments - Camp Springs, MD

January 2011 to November 2013

• Answering phones

• Greeting Visitors

• Checking packages in

• Placing food orders for residents

• Logging off Delivery into the system for residents to pick up • Process all visitor's passes

• Checked ID from guest visiting the building

• Handle all security issues

Education

Diploma

Dunbar High School - Washington, DC

September 2007 to June 2009

Bowie University - Washington, DC

Skills

• IDX (3 years)

• MICROSOFT EXCEL (Less than 1 year)

• MICROSOFT WORD (Less than 1 year)

• WebPt (3 years)

• Athena (1 year)

• Reception

• Front Office

• Front Desk

• Eaglesoft (2 years)

• Dentrix (2 years)

• Medical Receptionist

• EMR Systems

• HIPAA

• Medical Scheduling

• Phone Etiquette

• Medical Office Experience

• Epic

• Insurance Verification

• Medical Billing

• Computer Skills

• Infection Control Training

• Data Entry

• Multi-line Phone Systems

• English

• Customer service

• Microsoft Office

• CPT coding

• Cerner

• Medical Records

• Office experience

• ICD-9

• Dental receptionist

• Human resources

• Dental office experience

• Medical terminology

Certifications and Licenses

CNA/HHA

October 2019 to Present

CPR/First Aid

Present

Additional Information

Computer Skills

• Microsoft Word

• Microsoft Excel

• Centricity

• IDX

• Vision

• EPIC

• WebPT

• Athena

• Cerner

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