SD

STEVIE DAVIS

adwfer@r.postjobfree.com 646-***-**** New York, NY 10029

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Skills

Schedule Management

Web-based Logistics Information Systems Time Management Workforce Management

Experience

WGA Transit New York, NY

Delivery Service Person

04/2021 - Current

FedEx:Ground New York, NY

Package Handler

11/2022 - 02/2023

Education and Training

Graphic Communication Arts New York, NY GED

05/1992

Customer Service

Detail-Oriented

Warehouse Safety Programs

Oversaw 6-9 staff members for 24-hour customer service support desk. Developed long lasting and effective relationships with clients by providing onboarding, in-depth training and continuous technology support.

Managed service delivery expectations.

Supervised activities of workers engaged in receiving, storing and shipping products or materials.

Scanned and sorted packages according to destinations and service type using handheld scanner.

Sorted packages to appropriate slide, line or belt for final distribution. Assisted in loading delivery trucks with prepared packages. Resolved conveyor system issues by clearing jams and blockages. Packed boxes and stock using organizational guidelines.

Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts. Used scanners to track parcel information, condition or receipt. Placed bins, carts and containers in convenient locations to assist with loading efficiency.