Closing/Funding-Manager

Laila Navarro

***** ****** ****** ***, ************ MD, 20886

Email: adwem2@r.postjobfree.com Cell: (240) 476 – 3018 Highlights of Qualifications

● Excellent communication skills with the ability to develop and maintain constructive working relationships with other team members.

● Able to grasp new concepts such as software or company procedures quickly and efficiently.

● Over 25 years of experience with software programs and office management systems such as Ellie Mae Encompass 360, Calyx Point, Doc Magic, and Microsoft Office.

● Diligently manage and oversee a team of 56 loan officers and processors, ensuring they effectively reach goals set for each monthly term.

● Consistently prepare and move 100+ loans into closing within 30 days of the application on 90% of all loan files.

Employment History

Fidelity Direct Mortgage LLC, Closing/Funding/Post-Closing Manager Feb. 2012- Present

● Verify the accuracy and oversee the completeness of the types of documentation in loan packages to ensure no problems arise.

● Resolve monthly Exception Response report by working with Closers and Funders on the wires outstanding report, and Funded not received report.

● Assist in the training process of new hires within the closing, post closing, and funding departments. Facilitate a monthly Round Table to identify and resolve department issues.

● Adhere to a pre-closing checklist to ensure compliance with all regulatory and investor guidelines are met, while guaranteeing closing and underwriting conditions are satisfactory prior to their initial disbursement.

● Manage pipelines and ensure closing timelines are met and in compliance with underwriters approval and Federal/State guidelines.

● Monitor daily and weekly production reports to tackle issues or concerns that require immediate attention.

● Maintain open lines of communication with all departments that interact with closing to ensure a smooth process for each loan.

Infiniti Mortgage Company, Sr. Loan Processor/Closer/Assist. H/R: Mar. 2002 - Dec. 2011

● Served as a liaison between clients, mortgage consultants, title managers, closing departments and underwriting staff to ensure swift and effective closings.

● Organized critical information (i.e., loan applications, credit documents, appraisals, etc.) to process and complete mortgage loan files. Thoroughly verified all documentation for accuracy and completeness.

● Worked with underwriting staff and mortgage consultants to salvage deals and restructuring loan scenarios to minimize cancellation and fall out of deals.

● Managed the production of the processing department while leading the hiring process and training of new applicants for several positions within the company.

● Facilitated and executed all strategic planning and internal workings of mortgage loan files.

Summary

● Highly experienced in a variety of fields concepts, practices, standards, and procedures, allowing for confidence in judgment to plan and accomplish goals.

● Have knowledge and experience with all loan types, FHA, VA,Conventional, Jumbo, 203K and New Construction.

● Extensive experience providing on-the-job training and attentive supervision of employees with more difficult circumstances to provide a successful and empowering work environment, resulting in more dependable and accountable team members.

● Served as liaison and maintained open lines of communication among senior executives, board members, shareholders, middle management and administrative staff. Coordinated and set up high-level conference calls, board and management meetings, special events and travel arrangements for top executives.

● Provided superior administrative support to the president of the company, including correspondence, legal documents, financial management, logistics, and event coordinations/fundraising.

● Four years of experience performing Human Resources duties including but not limited to administration, supervision, employee service and counseling, training, managing budgets, and customer service.

● Collaborated with human resources managers, recruiters and hiring managers to generate offer letters and individual employee benefits packages. Recognitions

Fidelity Direct Mortgage Team Management Award 2017-2020 Education

Montgomery College, Rockville MD

A.A., Business and Communications 2010

Certified Nursing Assistant

References available upon request

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