Administrative Assistant Product Specialist
Resume:
Theresa Johnson
adw8od@r.postjobfree.com
** ******* *****, *********, ** 16950
I love to work with people and can work alone. I am friendly, and do my best to meet people's needs with what I have in resources. Since I was on disability in 1998, I adapted by working on computers and learned how to build them and work with PC programs. Always learning where ever I am. Teach me what I need to know and I will do you proud. Work Experience
Compassion Center - Administrative Assistant
clients in, assist if they need it. Getup to give hugs Owner Health Essentials
Feb 2000 -2005 Westfield, PA
Researched for products for customers. Ordered and customers would come by to pick them up. Order items of health interest for inventory. Worked with customers to see their needs. Kept my own books for taxes, inventory, and customers. Researched products of interest to find the best buy and value.
Product Specialist TurboTax - Remote
January 2023 - May 2023 Answer incoming calls for
Turbotax clients. Greet them cordially. Find out what May 2016 - Present Westfield, PA
Use Windows Access to keep up with attendance, and customer info updated. June 2018 - Present Greet, check their need was so I could see how to help them find program answers. I would research on Turbo tax site and Google to find answered.Send email links for them to continue their return. I would walk them through till they completed their return.
Interpreter for Deaf- Misc.contracts in NC and PA
March 2002 - April 2018 •
Received calls from the Wellsboro,PA hospital to
interpret for a worker. Went to meetings with him on insurance and other practical meetings he needed an interpreter for.
Interpreted in high school for 9th and 10th grader. 2nd and 4th grader and a college student.
Worked with a deaf ministry in Hammond Indiana in 1994 when I went to the college Hyles Anderson Bible College and in church on Sunday.
Interpreted for an older couple for Dr appointments. Assisted them any way I could.
Education
Intuit Bookkeeping Course May 2023
Turbotax Intuit training January 2023
Denver Community College none September 1985 - June 1986 • Denver, CO took 2 courses in Accounting I and II, then took Cosmetology and Manicuring of which I did get a Certificate.
Hyles Anderson Bible College 1 yr August 1974 -
Present • Crown Point, I took basic classes first year towards Elementary Education.
Licenses and Certifications
.Insurance License State of Colorado June 1984.
Colorado insurance Life and Health
Manicuring License - Denver Community College August 1986 License for Manicuring.
Interpreter for Deaf- School for Deaf in North
Carolina September 1975 Cleared a certificate to interpret at school system in NC.
Skills
Sales Force, Docebo, Slack, CCP, Turbotax training, Liveops training for Bed, Bath and Beyond.
Decision Making. Time Management. Active Listening. Multitasking. Truthful. Confident. Self-assured in my skills and talents. Willing to take on challenges and risks. Accountable. I take responsibility for my actions and follow through on my promises. Dependable. Complete tasks and objectives. Caring and empathetic.
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