JESSICA JERDINE

Parma Heights, OH, *****, US

adw7ll@r.postjobfree.com

+1-470-***-****

To obtain a Business Technology/Clerical position where I can utilize my skills, and abilities, and also be asset to a company. I am a hard worker when it comes down to it. I have a positive attitude and always keep a smile on my face. I would to thank you for giving me this opportunity to work for your company you will not regret it.

Thank You

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Data Entry Specialist

Maxim Healthcare Services - Independence, OH

August 2021 to Present

Entering sensitive data into secure application software regarding Covid related incidences, findings prevalence

Serving as a resource to answer phone calls and assisting in scheduling the administration of vaccines and testing

Communicating with stakeholders and other departments, employees, and clients to ensure appropriate action

is taken

Communicated with clients requiring collection from consumers CSR - Customer Service Representative

iQor - Richfield, OH

October 2020 to January 2021

Collections for various companies.

Getting customers up to date on the accounts

Call Center Supervisor

Intralot - Strongsville, OH

August 2018 to July 2019

Making sure customers have the new equipment for the Ohio Lottery. Data Entry Specialist

Adecco - Beachwood, OH

March 2017 to March 2018

I do data entry for option care/clinical specialties. What we do is load referrals for health agencies so that they can start seeing the patients

Customer Service Rep/Sales

InfoCision - Akron, OH

September 2016 to March 2017

Sales in VZW calling customers and telling them about them having a update. Informing customers on newest phones and newest plans out there.

Verzion Customer Care/ Transfer of Services

Alorica - Kennesaw, GA

September 2015 to July 2016

Responsibilities

Taking care of the customers

Helping with their bill

Explaining things on their account

Transferring from one account to another

Accomplishments

Enhanced my people skills

Skills Used

My personality and making the customer happy

Sales Associate

Wal-Mart - Hiram, GA

November 2009 to August 2015

Responsibilities sales associate doing customer services. I work in the electronics area with high dollar products. Wal-

Mart

Cashier/Sales Associate at Walmart in Electronics area. Making sure that all high price products are secure in their areas. Making sure customers are happy with their purchase and making sure they leave with everything they wanted.

Cashier

Checkers - Hiram, GA

January 2006 to December 2006

Making sure that I had all the orders that was placed in order and giving the costumers their moneys worth on therir purchase.

Office Assistant

Turner Job Corp Center - Albany, GA

January 2005 to December 2006

Accepted and executed clerical assignments such as typing, filling and word processing in a highly effective manner.

Utilize effective oral and written communication skill when answering customer phone calls. Formulated database and internet searches to maintain and organize materials. Word Processor

Turner Job Corp Center - Albany, GA

January 2005 to December 2006

Demonstrate the ability to manage files using Window Explorer to team members. Present oral presentation in how a spreadsheet should be used. Maintain professional appearance appropriate to a business environment. Typing Skillsï 50 words per minute.

Microsoft Word 2003

Microsoft Excel

Working with finance billing reports

Scheduling

Data Entry Clerk

Turner Job Corp Center - Albany, GA

January 2005 to December 2006

Launch and close software applications in a Window environment. Solve business math problems using computer.

Develop, save, edit, retrieve and print database/report. Education

High school diploma

Continental Academy online - Miami Gardens, FL

May 2004 to December 2008

Skills

• Very good people skills. I know how to turn a angry customer from being mad to happy because of my

smile and my tone and very wonderful personality (5 years), Call Center, Customer Service, Customer

Care

Certifications and Licenses

Driver's License

Contact this candidate