Service Representative Customer

MEENAKSHI GONDWAL

** ******** ******, ********** ***, 0600

022*******, adw4p3@r.postjobfree.com

PROFESSIONAL SUMMARY

Motivated customer service representative committed to providing high quality service for superior guest experience. Positive,infectious personality with excellent interpersonal and relationship building skills, improving customer satisfaction and loyalty. I approach new situations with enthusiasm and enjoy the challenge of learning something new in my work and also putting my best skills and experience which I have gained over the years in practice to provide best customer satisfaction. My background and proven commitment to creating strong customer relationships make me an ideal candidate for this position. SKILLS

Excellent customer care Top communication and interpersonal skills Superb organization skills Outstanding verbal and written communication Methodical multitasking Customer service track records WORK HISTORY

2019 to Current BAR MANAGER

Le cafe téléphonique- Taihape

● Team leadership

● Superb organization skills and confidence

● Dynamic bar manager offering well rounded experience at front of the house

● Inventory management

● Quality control

● Communication skill with excellent customer service track records 2018 to 2019 OPERATION MANAGER

Houseproud cleaning service-whangaparaoa

● Manage the staff with leadership quality

● Created a multimedia campaign that increased sales

● Accounting and handling sales invoices

● Develop and implemented new procedures or system

● Scheduling the jobs and receiving customers appreciation

● Responded to customers calls and solve their concerns and issues 2017-2018 CUSTOMER SERVICE MANAGER

Idiya limited-IKEA Importers-Penrose

● Face to face customer service and sale

● Cash and Eftpos and credit transactions

● Sole charge for phone and email enquiries

● Setting up store promotions displays including Auckland home show ACHIEVEMENTS

● Health safety member of the month certificate

● Got IQ certificate

● Barista training certificate

EDUCATION

Business Diploma Level 5 and Level 6 - New Zealand Graduate in Bachelor Business Administration - India REFERENCE

On Request

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