Customer Service Leasing Consultant
Resume:
DEIRDRE M. ADAMS
advvwd@r.postjobfree.com
TECHNICAL SKILLS
Microsoft Office Suite, Great Plains, Apex, QuickBooks, Lawson System Window XP, Black Baud, Elite, NewStar, Professional Writing Skills, General Accounting, Building Links, Yardi, Peoplesoft, i360 (salesforce), Sage and Computer Proficiency
PROFESSIONAL EXPERIENCE
Finnegan LLP
Accounts Payable Specialist January 2022-Present
Processing vendor invoices and electronic download files
Utilizing accounting knowledge to prepare spreadsheets, reports and correspondence supporting payable activity
Maintaining contact with regional and overseas offices for routine AP need
Processing monthly soft cost batches (i.e. client recovery charges); monitoring PTO email group
Processing PTO filing requests and Sales and Use Tax for various jurisdictions and other duties, as assigned
GE invoices for the Foreign Counsel
Upload for FEDEX and maintenance on the invoices for payment
All approval for payment selection’s
Long Fence and Home
Accounts Receivable Specialist June 2020 – Dec 2020
Record and deposit checks, credit card receipts, cash, and Financing received directly from the customers, or via the subcontractor and ensure posting to correct customer’s accounts.
Ensure all deposits/payments are recorded and reconciled daily.
Daily downloads/uploads from i360 to Sage for new customers and projects
Mark Final/Paid in Full Sales Final -Daily
Reconcile AR for i360 and sage to bank accounts
Prepare Monthly Accounts Receivable Reconciliation
Assist with Monthly Job Cost Reconciliation, Journal Entry corrections and research
Prepare Customer Invoices and Statements
Reconcile Monthly Revenue between Sage and i360 including Trade and Class
Assist with office functions to ensure excellent customer service and duties i.e mail, phones and assist staff with research questions.
Beach Front Management
Concierge/Leasing Consultant (parttime Saturdays only)
Relocated April 2020-Nov 2020
Solves problems and provides timely assistance to residents and prospects with care
Event planning – executing events and activities that engage residents and foster a sense of community.
Building brand loyalty by ensuring a consistently positive experience
Generating awareness, interest, and excitement via social media for the community.
Obsessively organizing front desk logs, package rooms, and freight elevators.
Conduct apartment tours, answer questions and highlight selling features and benefits of the property
Process and verify applications in a timely manner which increase the likelihood of successful rentals
Collect application fees and deposits and keep accurate records of all financial transactions
Coordinate move-ins and move-outs
Assist with office organization and maintained organized resident files
Monthly repots
Various Contract Roles May 2017– Jan 2020
Sparks, Cronus Human Capital and SDAT
Customer Service, Accounts Payable, Clerical
A/R and A/P using Great Plains
Processes invoices for payment within Great Plains and Processed A/R
Processes billing in QAD, prepares billing in batches for review
Processes Cash Application in Oracle, posts and applies cash receipts (checks, credit card and wires)
Applies foreign currency exchange
Prepares and sends Customer Service check/wire batches
Processes deducts from credit and customer refunds
Provides Customer Service to vendors
International Ironworkers August 2014 – May 2017
Bookkeeper
Applied and processed account payables from eight checking accounts using Great Plains
Processed daily cash receipts
Processed employee expense reports, prepared death benefit inquiries and processed checks for payment
Provided clerical support including outgoing mail, file maintenance and backup to receptionist
Provided Customer Service to union members and vendors
Total Wine & More August 2012 – April 2013
Senior Specialist, Accounts Payable
Processed invoices for payment in an automated system, ensuring accuracy, timeliness, and proper coding
Ensured invoice submissions followed company requirements
Uploaded invoices from Access and Excel into Lawson Accounts Payable
Prepared supporting documentation in batches for review by supervisor
Reviewed vendor statements for exceptions of omissions, and logged activities and exceptions
Followed up with vendors, store managers, and other employees to resolve open issues and discrepancies
Handled Accounts Payable Help Desk queries within set timelines
Researched payments and outstanding checks as needed
Latham & Watkins L.L.P. March 2007 – July 2012
Accounting Specialist II, A/R / A/P
Recorded all daily cash receipts and escrow deposits into Elite Enterprise Accounting System
Performed daily/monthly cash application procedures ensuring checks were credited to the proper client
Prepared daily and monthly cash receipts report distributed to over 50 partners
Prepared monthly report with a running total and cash goal for the month
Partnered with billings and collections to apply unallocated cash, write-offs, and credits for monthly cycle; prepared a weekly and monthly report of unallocated cash distributed; and submitted copies of all checks to administrative support to ensure checks were applied to proper client
Answered inquiries from clients on a variety of request such as copies of invoices, statements, and paid and unpaid balances as needed
Worked on unallocated report every month to ensuring money was allocated where applicable
Tracked invoices received in the accounting department, entered invoices and made corrections to all client matters and timekeeper numbers in the downloading process in Elite software accounting system
Entered invoice information into Elite software accounting system
Researched client and firm charges as requested
Entered hard and soft costs daily
EDUCATION AND CERTIFICATIONS
University of Maryland Global Campus
Bachelor of Science, Legal Studies
Minor: Accounting
Pending Graduation: 2024
Paralegal Certificate, 2010
Prince George's Community College
Associates Degree, Accounting/Criminal Justice, 2006
Contact this candidate