Ahneisha L. Felton

*** *. ****** ***** ** Apt *

Norfolk, Virginia 23505

757-***-****

advo1q@r.postjobfree.com

I served in the United States Army, as a food service specialist for three years,where I learned culinary arts. After my tour in the military, I exited from the military service and began to my work in customer service where I learned how to further improve my skills as a professional in customer service for more than ten years; learning how to operate the daily operations in a management position. Becoming proficient in Microsoft and excel from college experience, where I received my Associate degree in Science from Tidewater community college while pursuing my bachelor degree from Virginia Wesleyan College I learned how to operate and maintain the orderly running of the company whether it maybe hospitality,Retail or my knowledge from my experience and degree in Science I have retained the knowledge needed to work in any of these areas successfully my customer service skills stretches wide also with my Ten Years of OJT experience and book knowledge were using numerous computer software programs to help perform my job successfully and become a supervisor for Walmart customer service department in Norfolk Virginia . I am well spoken, dependable, hardworking and dedicated always eager to learn . I work well alone or in a group setting . I learn quickly and work efficiently, always going above and beyond. I'm attending College to receive my bachelors in science, where I one day plan to start and operate my own nonprofit organization to help veterans(disabled), low income individuals along with the Lgbtq community living with HIV/AIDS and/or battling different life conditions that lead them to seek treatment. I hope that working with you can be a knowledgeable steppingstone to further my career or to advance within your company. I look forward to any future employment consideration with your establishment where I hope to be beneficial towards the growth and development of your business.

Education

Degree / Date of Graduation

High school diploma/ June 1997 Norview High school

Associates of Science / fall 2022 Tidewater community college

Currently enrolled in the Bachelor’s degree program at Virginia Wesleyan University/Fall 2025

Experience

Name of Employer

United States Army / June 97- Sept 99

Soldier in the United States Army food service specialist 92 g. I cooked and prepared food for the battalion. I also took eight weeks of culinary arts training at Fort Lee Virginia.

Ticketmaster / October 99-March 01

Ticket agent for Ticketmaster I sold tickets online and over the phone for venues, concerts and or sporting events.

West telemarketing / March 01- April 03

I took online orders for one 800 numbers for things such as George foreman, shake away, And as seen on tv merchandise.

7-Eleven / February 02-August 03 again February 05- October 2006

Ring up customers and sell lotto. Supply great customer service. Price check and look up’s. Store inventory.

Bio Nabi center /October 06- February 07

Clean janitorial. Clean the bathrooms and the wait stations. Cleaned and organized the intact area . Cleaned and restocked the break rooms and patient cubicles.

Walmart /February 07-August 08 again January 09-feb10 again August 18-March 19

First time I was a customer service representative I worked in the customer service department. I process returns,layaway,Western Union and cash checks. Second time I was a cashier I rang up customers, performed price checks,credit card payments and gift cards. I also stock layaway and restocking the shelves. I also did online shopping for Walmart.com. I shop customers' orders and deliver them in the appropriate delivery slots the customers selected .

Sheraton Waterside Norfolk/January06-November 06/May 21-June 21

Housekeeping clean and sanitized hotel rooms . Changed the bed linen with fresh linen . Dust and cleaned all surfaces in the main room and bathroom. Clean the bathroom sink, toilet and tub. Vacuum the room and mop the bathroom. Replace wash clothes, hand towels and towels. Replace the set up for the soaps,shampoo and conditioner. (Best bed maker and room attendant) great customer service skills .

Econolodge Naval station Norfolk/June2021- October 2021

clean and sanitized hotel rooms . Changed the bed linen with fresh linen . Dust and cleaned all surfaces in the bedroom and bathroom. Clean the bathroom sink, toilet and tub. Vacuum the room and mop the bathroom. Replace wash clothes, hand towels and towels. Replace the set up for the soaps,shampoo and conditioner.(Guaranteed the best bed maker and room attendant.I also have) great customer service skills.

Full time student January 2020- currently enrolled.

Awards and Acknowledgements

Type of Award / Award Description

Food service award for best dining facility 2006 camp Stanley, Korea

Expert marksman. 1997 Ft Jackson, South Carolina

Customer service associate of the month

Return customers asking for me specifically for service

Head housekeeper

Graduated from Tidewater Community College with honors summa cum laude

fall 2022.