Jennifer Kelly James

Leesburg, Ga *****

540-***-****

advm8t@r.postjobfree.com

Summary

Hardworking server/bartender with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Skills

CPR Certification

Caring Companionship

Menu Memorization

Cool Under Pressure

High Energy and Stamina

Commercial Glass Installation

Excellent Work Ethic

Reliable and Trustworthy

Proficient in Mixology

Multitasking and Prioritization

Experience

March 2013 - December 2022

Knicley Knoll Spotsylvania, VA

Direct Support Professional Caregiver

Improved patient outlook and daily living through compassionate care. Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

Assisted with meal planning to meet nutritional plans. Followed care plan and directions to administer medications. Drove clients to shop for groceries, attend doctor appointments and run errands. Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.

Improved resident and staff engagement through group activities. Helped clients with personal needs from exercise to bathing and personal grooming. January 2021 - November 2022

Marathon Gas Station Spotsylvania, VA

Cashiering Team Lead

Verified customer age requirement for alcohol or tobacco purchases. Made change on ash register, handling payments by cash, credit, debit and personal checks.

Answered customer questions and provided store information. Trained new team members in cash register operation, stock procedures and customer services.

May 2003 - August 2010

East Coast Glass Richmond, VA

Glazier

Read and interpreted project blueprints and construction plans to inform accurate and complete installations.

Offered project management support by overseeing deadlines and promptly reporting potential obstacles.

Cut, fit, installed, repaired or replaced glass in commercial and residential buildings. Fabricated and installed metal sashes and moldings for glass installation using aluminum or steel framing.

February 1999 - May 2002

Red Lobster Beechmont, Ohio

Server/ Bartender

Calculated charges, issued table checks and collected payments from customers. Provided exceptional service to high volume of daily customers. Balanced daily registers and generated sales reports for management. Kept track of bar tabs and transferred open tabs to dining area for wait staff. Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security. Checked identification of customers to verify age requirements needed to purchase alcohol.

Made alcohol and beverage orders for clients.

Education and Training

May 2002

January 2002

University of Cincinnati Cincinnati

Business Management Course

May 2000

May 2000

Bethel-Tate High School Bethel, OH

High School Diploma

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